Esty Home Essentials is an online destination for all your home and garden needs. We offer a large selection of products from home wares to furniture and storage. Esty Home Essentials is dedicated to delivering everything you need for a beautiful home right to your door step. We offer you convenience by giving you the avenue to shop from a growing selection of home and garden products in the comfort of your home or office avoiding traffic and unnecessary long queues.
We are recruiting to fill the position below:
Job Title: Graphic Designer/ Newsletter
Location: Lagos
Job Type: Full Time
Essential Duties and Responsibilities
- Design of website banners
- Email marketing templates
- Direct product photography work done by external vendors
- User interface designs and implementation
- Support the company’s overall SEO activities
- Collaborate with the marketing team to create banner ads and social media materials.
- Designing, sending out and managing newsletter campaigns.
Qualifications/Skills
- Minimum Qualification: OND
- Strongly skilled in design, typography, grid and layout.
- A creative design aesthetic that complements revolve and forward’s design aesthetic
- Ability to work quickly while upholding the highest quality
- Strong multitasking, prioritization, and organization skills
- Strong work ethics to excel in a fast paced environment
- Strong portfolio demonstration
- CSS
- HTML OR XHTM
- Strongly skilled in Photoshop, corel draw or any other relevant software
Job Title: Strategic Business Developer
Location: Lagos
Job Type: Full Time
Responsibilities
- Identifying potential corporate partners, negotiating with them and securing mutually beneficial partnerships
- Maintaining business relationships with new and existing business partners
Qualification and Requirement
- Minimum Qualification: OND
- Preferred Years of Experience: 0-2 Years/ Entry Level
- An independent, self- starter who loves new challenges and is able to quickly build relationships
- Ability to proactively develop and implement new initiatives
Job Title: Customer Service Officer
Location: Lagos
Job Description
Location: Lagos
Job Description
- Assists with complaints and customers, orders, errors, account questions, billing, cancellations and other queries
Responsibilities
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Compile reports on overall customer satisfaction.
- Record details of inquiries, comments and complaints
- Direct requests and unresolved issues to the designated resource
Qualification and Requirements
- OND/HND/B.Sc. in English or other relevant discipline
- Fluent in English language
- Attention to details and accuracy
- Good communication skills
- Stress tolerance
- Data collection and ordering
- Listening skills
- Communication skills- Verbal and written
- Knowledge of relevant computer applications
- Knowledge of customer service practice and principles
Job Title: Marketing Representative
Job Description
Location:
LagosJob Description
- Planning and managing marketing events and evaluating their success
- Managing all marketing for the company and activities within the marketing department
- Developing the marketing strategy for the company in line with company objectives
- Co-coordinating marketing campaigns with sales activities
- Overseeing the company’s marketing budget
- Creation and publication of all marketing materials in line with marketing plans
- Planning and implementing promotional campaigns
- Manage and improve lead generation campaigns, measuring results
- Overall responsibility for brand management and corporate identity
- Preparing online and print marketing campaigns
- Monitor and report on effectiveness of marketing communications
- Creating a wide range of marketing materials
- Working closely with design and digital marketing agencies
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
- Analysing potential strategic partner relationships for company marketing
- Contributing to the annual sales and marketing plan
- Carry out market research, competitor and customer surveys
- Creating and developing new innovative ways to communicate the company message to new and existing customers
- Strong understanding of current online marketing concepts, strategy and best practice
- Managing customer the customer acquisition funnel, reporting, including A/B testing
Qualification and Requirements
- HND/B.Sc. in marketing or any relevant discipline
- Candidate must have Good communication skills
- Candidate should have strong desire to excel in direct Sales and Marketing
- Convincing attitude and passion to achieve targets
- Should have convincing power
- Ability to work under pressure
- Ability to work in tight deadlines
- Knowledge of MS Office
- Self-motivated and proactive attitude towards work
- A good understanding of measuring return on investment measurement of on-line activity
Job Title: Digital Marketer
Job Type: Full Time
Specialization: Information Technology
Responsibilities
Location:
LagosJob Type: Full Time
Specialization: Information Technology
Responsibilities
- Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies.
- Provide thought leadership and perspective for adoption where appropriate.
Requirement
- OND/HND/B.Sc.
- Training or proving working experience in digital marketing
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Experience in optimising landing pages and user funnels
- Experience with A/B and multivariate experiments
- Solid knowledge of website analytics tools (e.g. Google analytics)
- Working knowledge of ad serving tools
- Experience in setting up and optimising Google Adwords campaigns
- Working knowledge of HTML, CSS and Javascript development and constraints
- Strong analytic skills and data-driven thinking
- Up-to-date with the latest trends and best practices in online marketing and measurement
How to Apply
Interested and qualified candidates should send their applications and CV’s to:careers@estyhomeessentials.com
Deadline: 20th May, 2016.
Leave a Reply