Integrated Corporate Services Limited is a leading Outsourcing Services provider incorporated in August, 1994
We understand that people are the most valuable asset of any organisation. People need maintenance and upgrades even more than machines do. Retraining is maintenance. Training is an upgrade. Therefore, we ensure our staff receive the best trainings.
Job Title: Multilingual Contact Center Agents
We have a request to fill some openings for a reputable organization.
MULTILINGUAL CONTACT CENTER AGENT
Job Description
1. Obtains client information by answering telephone calls, interviewing clients, verifying information.
2. Determines eligibility by comparing client information to requirements.
3. Establishes policies by entering client information confirming pricing.
4. Informs clients by explaining procedures, answering questions, providing information.
5. Maintains communication equipment by reporting problems.
6. Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
7. Updates job knowledge by studying new product descriptions, participating in educational opportunities
Location: Lagos
Type: Full-Time
Qualification HND
Years of Experience 1-3years
Other Information
Candidate specification
1: Must be able to speak Igbo AND Hausa FLUENTLY
Candidate specification
2: Must be able to speak Igbo AND Yoruba FLUENTLY
How to Apply
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