Customer Care Officer at a Manufacturing Company

W-Holistic Business Solutions – Our client, a reputable Manufacturing company, is recruiting suitably qualified candidates to fill the position below:


Job Title: Customer Care Officer
Location: Lagos
Responsibilities
The responsibilities of the ideal candidate will be to: 

• Attend to customers orders, enquires and complains through answering phone calls, responding to mails, and other social media platforms.
• Prepare reports by collecting and analysing customers orders, enquiries and complains, and send it through the management reporting system.
• Occasionally be involved in attending to walk-in customers, and going on errands, as required by the CEO.
• Contribute to team effort by accomplishing related results as needed.

Minimum Qualification 

• The candidates should have OND/HND in any field with at least 1 year relevant work experience.
• The Ideal candidate must be resident in Ogba, Lagos.

Competencies and Skills: 

• Good Communication Skills (Oral and Writing)
• Must be able to Listen effectively
• Must be Humble
• Must possess phone answering skills
• Must be Patient
• Must be competent in the use of Microsoft Office Suit, particularly MS Word and Excel.
• Ability to write reports.

Salary
20,000 – 25,000 naira.


How to Apply
Interested and qualified candidates should send their CV’s, not more than 2 pages, to: whbsjobcentre@gmail.com


Deadline: 14th April, 2017.