Job Vacancy in a leading Commercial Bank for I.T Support Officer

Workforce Group – Our client, a leading Commercial Bank, is currently recruiting suitably and qualified candidates for the position below:

Job Title: I.T Support Officer 
Function: Operational role
Industry: Banking
Job Description

  • As an IT Support officer you will be responsible in maintaining the computer networks/systems of the organization –ensuring that they run smoothly and providing technical support and advice to computer users


Qualifications and Requirements 
  • Not more than 28 years Old. 
  • OND in Computer science or Engineering couple with an I.T related qualification. 


Responsibilities 

  • installing and configuring computer hardware operating systems and applications; 
  • monitoring and maintaining computer systems and networks; 
  • talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; 
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults; 
  • replacing parts as required; 
  • providing support, including procedural documentation and relevant reports; 
  • following diagrams and written instructions to repair a fault or set up a system; 
  • supporting the roll-out of new applications; 
  • setting up new users’ accounts and profiles and dealing with password issues; 
  • responding within agreed time limits to call-outs; 
  • working continuously on a task until completion (or referral to third parties, if appropriate); 
  • prioritising and managing many open cases at one time; 
  • rapidly establishing a good working relationship with customers and other professionals, such as software developers; 
  • testing and evaluating new technology; 
  • conducting electrical safety checks on computer equipment. 


How to Apply



Click Here to Apply 


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