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General Retail / Sales

Graduate Job Recruitment in a Jewellery Store in Lagos

Saint Tracy is a jewellery store which has been in existence since 2014. Our core product is the production and sales of bespoke engagement and wedding rings.
We have 2 Available slots for Sales associate and one opening for a Business development officer/Hr in Lagos
Job Title: Business Development officer/ HR
Function of the Role:
  • The business development manager will be responsible for promoting the products and services of the company.
  • He or she will build market positions for Saint Tracy by identifying, developing and negotiating business relationships that translate into sales.
  • S/He will work to grow the client base of the company, foster client relationships and manage the corporate image of the company
  • Prospect for potential clients; build, grow and maintain these relationships into increased businesses for Saint Tracy.
  • Coordinate business development planning and work closely with teams especially sales to develop proposals for client meetings.
  • Identify potential business opportunities and analyze trends in Saint Tracy’s market space
  • Work closely with the design team to meet consumer needs.
  • Keep a profile of the current clientele of the business and regularly update the database
  • Attend industry specific functions, such as association events and conferences, and provide valuable feedback and information on market and creative trends.
  • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
  • Generate and supervise the execution of marketing campaigns and plans
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Using knowledge of the market and competitors, management and Research identify and develop the company’s unique selling propositions and differentiators.
  • Prepare customer service agreements and other client paper work based on the company policy.
  • Update and manage the company’s website and social media pages
  • Provide weekly progress report, ensuring all data is accurately entered for the Saint Tracy’s knowledge management system.
  • Carry out other business development functions as may be required by management
  • Living in Ikeja and environs
Educational Qualification
  • HND, BSC in Marketing, Business,Finance
  • 2+ years experience in a similar role
  • Experience in the retail industry a plus
Skills and Abilities
  • Highly analytical, driven and focused.
  • Prospecting and closing skills, sales mapping and planning, territory management, market knowledge, presentation Skills,
  • High level of professionalism;
  • Able to develop strategic plans for sales; must be motivated to exceed sales targets.
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
  • Good written and verbal communication skills
  • Proficient user of MS Office (MS Excel in particular)
  • Work in the office
  • Visit prospective client sites
  • Will be required to write proposals and reports
  • Might be required to work overtime, on weekends and travel as required
  • Sociable and pleasant
  • Keen eye for detail
  • Have a deep desire to work in the luxury retail industry
  • Confident and pleasant
  • Loves a challenge

Job Title:  Sales Associate
Function of the Role:
  • The sales associates are the first line of contact for walk-in customers to the brand.
  • They are to make customers feel welcome and assist them to find the products that most satisfy their needs.
  • S/he must be knowledgeable about the products and able to adequately guide the customer at all times.
  • Greet all walk-in customers as they come in the store and ask them how they would like to be assisted.
  • Establish, develop and maintain positive business and customer relationships
  • Work in line with company policy to achieve set sales targets and outcomes within schedule
  • Arrange window displays on a regular basis and ensure that all displays are properly locked and secured
  • Ensure that all pieces of jewelry are locked up in assigned storage palaces at the end of the day
  • Provide daily sales reports as well as weekly and monthly report of sales efforts in marked sales territory
  • Process all cash and card payments.
  • Answer first line queries and complaints from customers.
  • Report discrepancies and problems to the shop manager.
  • Give advice and guidance on product selection to customers.
  • Balance cash registers with receipts.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
  • Keep store tidy and clean and ensure office assistants clean constantly.
  • Working within established guidelines, particularly with product lines.
  • Responsible for security within the store as well as looking out for fraudsters’ shoplifters and fraudulent credit cards etc.
  • Coordinate all issues with key clients between sales, fulfillment and customer support
  • Receiving and storing inventory.
  • Keep a schedule of events / special promotions
  • Work with management to organize and execute sales campaigns
  • Perform all other duties as assigned
  • Living in Lekki and environs (must)
 Educational Qualification
  • HND or BSC in any related discipline preferably marketing, business and finance.
  • 1-3 years experience in direct sales,
  • Experience in the fashion industry a plus
  • Record of substantial achievement of territory quotas with knowledge of a CRM tool
Skills and Abilities
  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • Able to work in a fast pace environment
  • High proficiency in MS Office Suite
  • Keen eye for detail
  • Have a deep desire to work in the luxury retail industry
  • Sociable and friendly
  • Confident and pleasant
  • Knowledgeable of current trends
  • Loves a challenge
  • Assertive and creative
  • Work in the office
  • Will be required to write reports
  • Might be required to work overtime, on weekends and travel if necessary
How to Apply
Interested and qualified candidates should send their resume and a cover letter to maryannechukwumah@sainttracy.com
Make subject of email role applied for eg: Sales Associate. Salary is very competitive
Application closes: 4th February, 2018
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