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Leading Pan-African Bank Recruitment for Collection and Recovery Officer (Abuja)


Rovedana Limited – Our client is a leading pan-African bank with operations in various countries across the continent.

They are a full-service bank that provide wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, small and medium-sized enterprises (SMEs) and individuals.

They are recruiting to fill the position below:

Job Title: Collection and Recovery Officer

Location: Abuja

Job Description

  • We are currently recruiting “Collection and Recovery Officer – Commercial Banking” across various locations in Nigeria for our client. They will be responsible for recovery and possible restructuring of Commercial Bank loans.


  • A good University degree (B.Sc.) with a minimum of 2:2 or HND with a minimum of Lower Credit in any discipline.
  • Minimum of 2 years relevant Banking Experience
  • Strong knowledge of banking operations, products & customer segmentation
  • Strong knowledge of commercial business
  • Good knowledge of Foreign exchange related issues
  • Interpersonal skill
  • Leadership / Supervisory
  • Analytical/problem solving skill
  • Computer appreciation (word- processing/Spreadsheet/PowerPoint)
  • Excellent customer service orientation
  • Database Management
  • Paying attention to details
  • Goal driven and result oriented


  • Ensure all budgeted items are not exceeded
  • Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, Challenged Assets & Recovery.
  • Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
  • Obtain background information on all accounts assigned to the Challenged Assets & Recovery Team and especially customer information etc…
  • Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
  • Monitors Recovery Agents to ensure accounts assigned to them are fully recovered.
  • Prompt identification of unauthorized balances and follow up with branches on early warning and remedial action on newly created PDOs in the branch.
  • Monitoring and Recovering of PDO’s /Expired CMB loans in the branches.
  • Recovery of fully provisioned or written-off credit exposure and rehabilitate other impaired credit.
  • Ensure that properties, equipment and inventories hold by the bank are properly insured.
  • Recommend accounts for classifications and declassifications and accounts to be written-off with justification.
  • Daily call memo and progress reports on negotiations with debtors in respect of repayment of indebtedness.
  • Negotiations/meetings with customers who want loan work out options such as refinancing, rescheduling and restructuring
  • Preparation of approval requests to management for negotiated settlements and follow up until account is fully settled and the balance written off.
  • Follow up on sale of securities deposited for collateral alongside the legal department after other remedial strategies have been exhausted
  • Follow up on release of security documents for NPLs which have been fully regularized
  • Preparation and recommendation of strategies for recoveries on major assigned accounts to the Team Lead.
  • Collection on accounts assigned at the beginning of the year to ensure full repayment.
  • Give priority attention to regularize outstanding legal and documentation issues on assigned portfolio.
  • Liaise with external solicitors to ensure that cases referred to them for legal action are handled with efficiency.
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Deadline: 23rd February, 2018.

Method of Application

Interested and qualified candidates should send a soft copy of their CV’s to: resume@rovedana.com The Subject of the mail should be “Collection and Recovery Officer – Abuja”.

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