Customer Support Officer Jobs at Vivid-Tech Solutions and Services

Vivid-Tech Solutions and Services, is a foremost Messaging Service provider on mobile and web platforms. Our platform is hinged on Messaging as a Service (MaaS) model which enables interested customers subscribe to our services for special alerts and notifications. If you are passionate, energetic and have what it takes to market messaging services to general audience, this may be the opportunity you have been waiting for!
We are recruiting to fill the position below:


Job Title: Technical Customer Support Officer
Location: 
Lagos
Job Description
  • Troubleshooting and maintenance of facilities to ensure excellent service delivery.
  • Provide recommendation and improvements to customer service based on feedback received from customers.
  • Communicating courteously with customer through phone, face to face and email.
  • Respond promptly to customer’s complaints and issues.
  • Obtain and evaluate all relevant information to handle company’s product and services.
Requirements
  • Must be ready to work on weekends (Saturday/Sunday including Public Holidays).
  • Working knowledge of the computer is required.
  • 0-2 years working Experience.
  • Must have Excellent communication skills.
  • Must be ready to operate on shift (Morning/Afternoon).
  • Minimum of B.Sc in relevant field
  • Excellent Numerical and Analytic Skill.
  • Ability to work under pressure.


How to Apply

Interested and qualified candidates should send their CV’s and Applications to: doladeji@vivid-tech.com

Application Deadline  30th March, 2018.

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