Baobab is the leading digital financial inclusion group focusing on serving individuals, micro and small businesses in Africa and China. Our mission is to unleash the potential of our clients offering them simple and easy to use financial services. Founded in 2005 as Microcred, today Baobab has over 700,000 customers and 3,800 employees operating in Burkina Faso, China, Democratic Republic of Congo, Ivory Coast, Madagascar, Mali, Nigeria, Senegal, Tunisia and Zimbabwe.
In this growth and digitalization context, we are recruiting to fill the vacant position below:
Job Title: IT Manager (M/F)
Location: Nigeria
Reporting to: the Chief Financial Officer
Location: Nigeria
Reporting to: the Chief Financial Officer
Responsibilities
- Develop and maintain the Management and Information Systems (MIS)
- Maintain and save all MIS databases and existing interfaces
- Guarantee that MIS data is available, coherent, reliable and confidential at all times
- Adapt MIS parameters to current procedures (rights of access, users’ profiles, product parameters … )
- Update institutional records of the changes made to the structure of the system and/or data
Managing MIS:
- Control software and licenses (installed versions, dates of installation, dates of changes made, etc.)
- Collect all requests about MIS and enforce all changes and developments validated by the CFO
- Project management In the event of a specialist intervention: list desired improvements, control and monitor progress, test, apply changes, update records.
- Guarantee a delay for answer inferior to 24h
- Save the database on a daily basis
- Carry out the daily procedures for data transfer, closing and saving MIS
- Train branch staff on MIS as requested by Management
In collaboration with the Administrator of the computer network:
- Coordinate the securitization of data, save data
- Work on MIS access for remote branches
- Develop and enforce the company’s contingency policy
- In case of absence of the Administrator, guarantee access to the network and/or hardware
- Be available for out of schedule hours. Mobility is required.
- Other tasks set by the CFO
General Objectives
- Use, control and improve MIS, be receptive to users’ needs, coordinate work with the CFO
- Identify priorities for MIS development, propose and implement solutions to the issues faced by users
- Keep a record of MIS updates
- Guarantee the continuity of activity at branch level
Required Skills:
- Computer skills: office automation and at least one programming software
- Staff management skills
- Open to new evolutions in the IT field
- Mobility (business trips to other towns will be required)
- Fluent English (read, write and speak)
- Knowledge of microfinance banking operations will be appreciated
- Knowledge of network and database management
- Ability to work under pressure
- Integrity
- Undertaking and self-sufficient at work
Education / Experience
- University degree in Computer science, Administration of Information Systems, Electronic Engineering or equivalent
- Microsoft MCSE certificate (desired)
- Two or three years of working experience in a similar position
- Significant experience in network and database management, preferably in finance
- Status: Local contract with Nigerian MFB
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