Ongoing Recruitment at Catholic Relief Services (CRS)

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates.

We are recruiting to fill the position below:

Job Title: Ad-hoc Data Entry Clerk

Reference Code: GFHIVDEC4418.
Locations: Abia, Delta, Edo, Enugu, Kogi

Job Responsibilities
Data Management:

  • Provide the assigned CRS partner secondary health center (SHC) support to ensure data is collected in an organized and verifiable manner into the National tools.
  • Review and collect all M & E data for the project in assigned SHC and submit data monthly, quarterly or as required.
  • Carry out on-site data verification exercises at the various collection points in the assigned SHC.
  • Work regularly with the LGA M & E officers to ensure that the assigned SHC data are uploaded on into the National database.
  • Ensure accurate reporting of community outreach activities into the National tools of the assigned SHC (where applicable).
  • Liaise with the supply chain and laboratory officer to ensure drug and commodity consumption data of the assigned SHC are collected as needed.
  • Participate actively at cluster meetings, Joint TB/HIV review meeting and data review meeting in the assigned SHC.
  • Train and mentor facility staff in the assigned SHC on M&E activities based on the program M&E framework and requirements.
  • Facilitate and participate in the periodic review of facility data towards achieving results and adjustment of expected results.
  • Participate in CRS efforts to receive feedback and respond promptly in line with the CRS accountability framework.
  • Facilitate all data related efforts and needs on the GFHIV program, as may be guided by CRS staff in the state.
  • Support the EMR platforms in CRS supported facilities.
  • Support capacity building efforts by CRS to staff of supported facilities, to ensure effectiveness and sustainability.


  • Bachelor’s Degree or Diploma in Social Science, Public Health, Statistics or a development related fields.
  • At least 1-2 years M&E experience in TB/HIV program at community and facility level.
  • Familiarity with the National Harmonized tools.
  • Demonstrated skills in training and capacity building through technical assistance and mentoring.
  • Demonstrable computer literacy in MS Office – Excel, Power Point and Word.
  • Experience in data analysis in MS Excel, MS Access and at least one of the following: CSPro, SPSS, Epi Info or STATA is an added advantage.
  • Ability to work effectively with government, partner facilities, civil society partners and communities.

Job Title: Ad-hoc Staff for TB Community Case Management Officer in Benue for SMILE Project
Reference Code: SMILETBCMO4418
Location: Benue

Project Background

  • CRS Nigeria leads the USAID-supported SMILE (Sustainable Mechanisms for Improving Livelihoods and Household Empowerment) consortium consisting of ActionAid Nigeria and Westat designed to scale-up care and support services for orphans and vulnerable children in FCT, Benue, Kogi, Edo, and Nasarawa by strengthening the capacity of government, civil society organizations (CSOs) and communities
  • SMILE seeks to improve the wellbeing of 500,000 OVC and 125,000 caregivers and will be implemented through an umbrella grants mechanism (UGM) whereby CSOs receive sub-grants to support capacity strengthening and program implementation at the community level
  • The project will also strengthen the Nigerian Orphans and Vulnerable Children (OVC) response by strengthening the organizational systems and technical capacity of the five SMWASDs and targeted Local Government Areas (LGA).


  • The purpose of this position is to support Active childhood TB case finding (ACF) TB through close collaboration with SMILE stakeholders at LGA and communities
  • Under the direction of the Technical Advisor (HIV/TB), s/he will collaborate closely with community leaders to facilitate identification of presumptive TB cases in the communities and holistic community based response to childhood TB prevention, treatment, care and support.

Duties and Responsibilities

  • The Case Management Officer will identify health facilities for clinical examination of children (including growth assessment) and diagnosis (AFB test, sputum m/c/s, chest x-ray, GeneXpert testing), HTC, ART (in HIV/TB co-infection cases) and management
  • She/he will ensure high standards in identification and referral of presumptive TB cases for diagnosis
  • She/he will support the development of functional referral networks for community TB services and facilitate two-way referral to ensure accelerated access to TB investigation. ‘
  • She/he will ensure TB investigation results are obtained in a timely manner and facilitate prompt treatment of TB cases.
  • Undertake home visits to ascertain patients are accessing services- ensuring seamlessly flow of community-facility-community continuum of care for TB services.
  • She/he will ensure case retention, treatment support, drug adherence, contact tracing, document treatment outcome, HIV status of TB patients and household health promotion.
  • Actively seeks and responds to feedback from all members of targeted communities and other stakeholders to promote acceptance of service and encourage sustainability
  • Facilitate documentation of services in the national NTP tools such as presumptive TB register and treatment register.

Qualifications and Skills

  • A Community Health Certification or related Medical Professional Training with a minimum of 3 years relevant experience in community TB Prevention, Care and Support services delivery.
  • Experience with National TB and Leprosy Control Program (NTBLCP) is added advantage.
  • Residence in Local government of duty is mandatory and past work experience in the LGA of duty will be added advantage
  • Demonstrated ability to work effectively with government and civil society partners and communities
  • Experience working with community stakeholders such as organizing community outreaches as well as facilitating community educational activities for awareness creation and  behavior change.
  • Experience in productive engagement with HCW in public and private health
  • A demonstrated ability to take responsibility, work autonomously and use initiative, especially when working in communities with differing customs and believes.
  • Effective communication skills in English –oral and written. Understanding of local language and cust

Job Title: Ad-hoc Staff to Support SMILE Project Household Folder Audit and Household Transfer Notification
Reference Code: SMILEEOI4418
Location: Abuja 

Scope of Work
SMILE Program is seeking to engage Adhoc staff with requisite knowledge and experience in monitoring and evaluation or who will be trained on how to monitor these exercises in SMILE intervention states (Benue, Nasarawa and FCT) for households enrolled on the program. Adhoc staff will conduct the following activities;

The Sustainable Mechanisms for Improving Livelihoods and Household Empowerment (SMILE) consortium led by Catholic Relief Services (CRS) seeks to strengthen the institutional capacity of States, Local Government Areas (LGAs), Civil Society Organizations (CSOs) and communities to provide a coordinated, locally-owned, sustainable OVC response. SMILE also seeks to improve the well-being of 600,000 OVC and 150,000 caregivers in five states namely Benue, Edo, Nasarawa, Kogi and FCT through a comprehensive and coordinated program. The program is being implemented in collaboration with the Ministry of Women Affairs and Social Development (MWASD) and CSOs, in collaboration with communities to provide HES, nutrition, child protection, psychosocial support, education, health and HIV & AIDS services to OVC.

As part of activities for transferring households enrolled on the program in Scale-up and Sustained Support Plus Local government areas to CDC implementing partners in Benue, Nasarawa and FCT, SMILE program will be commencing household folder audit and notification in the three (3) states (FCT, Nasarawa, and Benue

Household Folder Audit and Profiling

  • The folder audit will be conducted for all the currently enrolled households on the program in each of the Scale-up and Sustained Support Plus LGAs/AC in FCT, Nasarawa and Benue state
  • Ad-hoc staff working with the CSO staff will document the contents of each of the household folders using a template designed for this exercise and profile each household folders accordingly.

Household Notification

  • Ad-hoc staff will work with CSO partner to come up with a plan for the notification of transitioning household in all the communities in the transitioning LGA/ACs.

Updated of Registers

  • Ad-hoc staff will work with the CSO staff to update the Household and Children enrollment registers, and Household/Caregivers and Children service registers.

The objectives of the assessment are as follows:

  • To conduct folder audit of all the households to be transitioned.
  • To support CSOs staff to conduct notification of households
  • To update Household and Children enrollment registers
  • To write a report on these exercises.

Responsibilities of Assessment Supervisor

  • To conduct folder audit
  • To document findings and profiling of households using the appropriate  tool.
  • To documents all challenges encountered during the exercise in all the   CSOs
  • To prepare weekly progress reports on the exercise assessment.
  • To conduct weekly review with CSOs to ensure effective coordination  of the exercise.
  • To provide support to CSO in conducting household notification.
  • To write end of activity report.


  • Graduates with B.Sc, HND or its equivalent in Social Sciences or related field
  • Must be willing to work in any of the selected LGAs of the SMILE project
  • Prior experience working with an NGO
  • Familiarity with M&E and programming for vulnerable children   is an added advantage
  • Demonstrate ability to write reports/ conduct data analysis
  • Experience in data collecting
  • Proven ability of maintaining targets and deadlines.
  • Demonstrate excellent written and oral Communication Skills Excellent knowledge of computer software – MS Office and Excel especially and or other statistical analysis software’s


  • Number of days: 30 days (April 20th – May 30th, 2018). However, your continuous engagement within this period will be based on the tasks to be accomplished
  • The Ad-hoc staff will be reporting to the SMILE M&E Manager in-charge of the zone with support from Program Manager of each CSO
  • Overall coordination and technical oversight of the Data collector will be provided by the M&E Director
  • For all field activities, logistics, appointment and direct interactions with CSO partners, the Ad-hoc Assessors will be supported by the two SMILE Senior Program Managers


  • The applicants will be expected to be domiciled within the vicinity (state of interest) of data collection. Remuneration will be based on CRS official approved rates
  • Transportation support will be provided for the period of the data collection. Accommodation and per diem support will be provided when indicated.

Deadline: 9th April, 2018.

How to Apply

Interested and qualified candidates should send their Expression of Interest (EOI) along with a detailed Resume as attached MS word documents indicating your state of interest to: The Position Title must be expressly stated as the subject of the e-mail quoting reference Code. 

Job Title: Markets Program Manager I
Req Number: I4223
Location: Maiduguri, Borno 
Band: D
Position Type: Short Term Position: 2-3 Month Duration
FSLA: Exempt
Department: Nigeria CP
Reports to: Markets Program Manager II 


  • In its ninth year, the crisis in Northeast (NE) Nigeria shows no sign of abating. The economic system of the NE region has been severely disrupted, with serious impact on agricultural and income generating activities resulting in reduced purchasing power at the household (HH) level and market demand. Years of violent conflict have displaced 1.7 million people in the three most affected states of Borno, Yobe and Adamawa.[1] CRS began implementing markets-based food assistance humanitarian programming in Yobe State in 2015, with expansion into Borno State in 2016.
  • Through a multi-sectorial, holistic approach, CRS also supports conflict-affected households with WASH, shelter, agriculture, nutrition, social cohesion, and early recovery programming. Markets-based modalities are integrated across CRS programs using CRS’ online Cash and Asset Transfer (CAT) system, allowing beneficiaries to purchase items from local vendors using e-voucher cards.
  • Food for Peace and ECHO-funded food assistance programs reach over 80,000 individuals, while other programs use e-vouchers to distribute of NFI, agricultural inputs, and other items.

Specific Responsibilities
Program Quality and Management:

  • Under direct supervision of the FFP/ECHO Project Manager, lead the planning and implementation of project activities and set high quality performance targets ensuring adherence to technical standards, best practices and donor guidelines
  • Under direct supervision of the FFP/ECHO PM, lead design and implementation of improved financial control systems and accountability practices across CRS markets-based programming
  • Support the CRS Markets team to implement best practices in community accountability and management; feedback response mechanisms; gender, conflict sensitivity, and protection mainstreaming; adaptations to local contexts, and other participatory practices throughout project design and implementation, and that diverse, vulnerable people’s feedback is frequently solicited and incorporated
  • Provide technical support to program teams on the use of CAT technology including training, set up, troubleshooting, innovation, asset management, documentation of Standard Operation Procedures (SOPs)
  • Together with the Monitoring, Evaluation, Accountability, and Learning (MEAL) team lead market assessments, needs assessments, and price monitoring as well as regular data analysis to improve program quality
  • Together with the FFP/ECHO PM , ensure the selection of program beneficiaries based on approved criteria and strategies, and that beneficiaries are consulted and their views taken into account at all stages of program implementation
  • Together with the MEAL team, ensure the development and implementation of strong monitoring, evaluation, accountability, and learning systems using appropriate CRS tools and resources
  • Assist with the development of new markets-based projects and programs, particularly within the sectors of food assistance, nutrition, WASH, shelter, agriculture, and livelihoods recovery

Partnership and Capacity Building:

  • Involve partners at all stages of the project cycle for their insights on the appropriateness of program approaches and interventions as well as their perspectives of the operating environment and cultural sensitivity
  • Accompany and strengthen capacity of local partners through learning-by-doing, recognizing the respective strengths and contributions of each partner and CRS in successfully implementing programs
  • Lead training of CRS and partner staff in all relevant aspects of markets-based programming, including use of ICT4D, CAT platform, data analysis, internal controls, accountability and feedback systems, and community-based implementation best practices

Programmatic Reporting:

  • Under direct supervision of the FFP/ECHO PM, ensure timely and quality preparation of donor project narrative reports, monthly indicator tracking tables, baseline and final evaluation reports, as well as other reports needed/required by the local government, donors, the region or headquarters.
  • Prepare short success stories and communications briefs on innovation/best practices
  • Advise senior management about issues affecting project implementation, or key local issues affecting future grants/projects developments.

Budgeting, Financial Planning and Reporting:

  • Under direct supervision of the FFP/ECHO PM, ensure grant management compliance with donor regulations
  • Under direct supervision of the Markets PM II, review and analyze budget comparison reports and take necessary steps to ensure proper management and utilization of grant/project budgets

Coordination and Communication:

  • Represent CRS at appropriate Cluster or Sector coordination meetings
  • Liaise with key non-government organizations (NGOs) and national, state, and local government actors as necessary
  • Support the research, documentation and sharing of lessons learned/best practices for CRS emergency interventions.

Supervisory Responsibilities:

  • Supervise and mentor Markets Team Program Officers and Program Assistants in adherence to the CRS Performance Management System, as appropriate
  • Support Markets Team Program Officers and Program Assistants to design, plan, and implement performance management of community-based teams of CRS and partner staff
  • Prepare performance plans and performance appraisals for project staff, as appropriate

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

CRS Emergency Competencies:
Each CRS staff member working in emergencies is expected to have the following competencies to fulfill his or her responsibilities and to achieve the desired results:

  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs

CRS Program Manager Competencies:
These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results:

  • Sets clear goals and manages toward them.
  • Collaborates effectively with staff and stakeholders.
  • Manages financial resources with integrity.
  • Applies program quality standards to project design and organizational learning

Supervisory Responsibilities:

  • Manage a team of program officers and assistants, as appropriate.

Key Relationships

  • Internal: Deputy Country Representative, Head of Operations, Emergency Coordinator, sectoral Program Managers, Yobe Head of Office, MEAL team and other CRS programming and operational staff in Nigeria, regional staff, and technical advisors including CRS Humanitarian Response Department.
  • External: Appropriate Sector leads, UN OCHA, state and local government offices, local and international NGOs, UN agencies, CRS partners, donors, community members and beneficiaries


  • Master’s Degree in international development or related field, or equivalent work experience
  • Minimum 3 years of experience working within international development or humanitarian aid, including direct experience in fast paced emergency environments
  • Experience managing project implementation and community-based field teams, with experience in and technical knowledge of cash and markets-based humanitarian programming and CaLP standards strongly preferred
  • Experience conducting market and needs assessments, beneficiary registration, in-kind distributions, social mobilization, and monitoring and evaluation in emergency situations preferred
  • Excellent computer skills including complex data management and analysis with Excel, with experience using cash and asset transfer systems (RedRose, Segovia) and other database software preferred
  • Ability to work independently and flexibly to respond to needs as they arise, but also to coordinate effectively as part of a team
  • Ability to lead a multi-cultural team with a high level of respect for local culture
  • Strong analytical, organizational, management, and leadership skills.
  • Experience with capacity strengthening and partnership building
  • Excellent written and spoken communication skills in English, with Hausa or Kanuri a plus
  • Experience in working with grants funded by USAID and UN Agencies preferred
  • Ability and willingness to work and live in diverse, challenging and potentially insecure environments, adhering to strict security protocols

Required Foreign Language:

  • Fluent English. Hausa or Kanuri a plus.

Required Travel:

  •  Travel within Nigeria, frequent vehicle travel to project sites

Work Environment:

  • This position is based in Maiduguri, Borno State, with frequent travel to Damaturu, Yobe State
  • CRS will provide accommodation in a guest house or approved hotel

How to Apply

Interested and qualified candidates should:
Click here to apply online



  • Any application without quoting the reference code will be disqualified.
  • Only applicants who send in the required format will be considered
  • Only shortlisted candidates will be contacted.
  • CRS is an equal opportunity employer and does not discriminate based on race, color, religion, etc.
  • Qualified women are strongly encouraged to apply.

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