LoftyInc Allied Partners, is an enterprise development company that supports start-up teams, innovation enterprises and social impact projects in West Central Africa. LoftyInc’s work cuts across infrastructure, energy and social impact sectors (education, healthcare and agriculture); where it leverages technology, global partnerships & best-in-class processes.
We are recruiting to fill the position below:
Job Title: Onboarding Officer
Location: Lagos
Job Description
Job Description
- The Onboarding Officer is primarily responsible for training merchants on how to use the mobile application for inventory and supply chain management among other features and functionalities of the application.
- Officer will also carry out actual inventory buildup for merchants.
Specifically, he/she will perform the following:
- Provide education and demonstration to store owner and sales representatives in the use of ProNOV
- Update position knowledge with the understanding of the latest trend in communication and relationship building.
- Take on any other assigned responsibility or task.
- Carry out inventory onboarding unto the mobile app
- Provide additional support for stores as may be needed within the use of ProNOV’s product and operations
Qualifications
- ND/OND/IT student
- Must be able to operate mobile applications well.
Interested and qualified candidates should:Click here to apply
Application Deadline 30th June, 2018 .
Job Title: Communication and Customer Support Officer
Location: Lagos
Description
Location: Lagos
Description
- ProNOV is a development project that promotes financial inclusion and access to quality healthcare for bottom of the pyramid. A critical component of ProNOV project is a mobile application for inventory management, payment collection, supply chain management, and delivery. ProNOV mobile application has been introduced to about 400 pharmacies and has a bold plan to hit 2,500 users by year ending. ProNov is a susidiary of LoftyInc Allied Partners Limited.
Roles and Responsibilities
- Manage project blog and social media platforms.
- Receive and sort merchants’ and general public enquiries about ProNov
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handles customer complaints, escalates to appropriate departments to solve or provide alternative solutions within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Weekly strategic communications to merchants ahead of marketing
- Other tasks as assigned by supervisor
Skills and Attributes
- Willingness to learn, develop, and contribute
- Proven customer support experience or experience as a customer service representative
- Strong phone handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Proficient with Microsoft Office products including Excel, PowerPoint, and Outlook
Interested and qualified candidates should:Click here to apply
Application Deadline 30th June, 2018.
Job Title: Field Operations Officer
Location: Lagos
Job Description
Location: Lagos
Job Description
- Search for new client for the company
- Demonstrate the use of our product
- Sign in and onboard interested clients
- Followup on onboarded clients
- Meet weekly target
- Communicate directly with clients and encourage trusting relationship
- Respond to inquires made by clients about company products and services in a timely and friendly manner
Requirements
- OND/IT Student only
- 0-2 years in Marketing
Skills and Abilities:
- Demonstrable ability to multi-tasks and adhere to deadlines
- Well-organized with a customer-oriented approach
- Work with the project manager on various project
- Must be a team member to work with other member of the company to achieve company objectives
- Basic IT Skills and acquaintance with usage of mobile application is strongly required.
Interested and qualified candidates should:Click here to apply
Application Deadline 30th June, 2018.
Job Title: Monitoring and Evaluation Consultant
Location: Lagos
Description
Location: Lagos
Description
- ProNOV is a development project that promotes financial inclusion and access to quality healthcare for bottom of the pyramid. A critical component of ProNOV project is a mobile application for inventory management, payment collection, supply chain management, and delivery. ProNOV mobile application has been deployed to over 300 pharmacies and has a bold plan to hit 2,500 users by year ending.ProNOV is managed by Opacus Technologies, a subsidiary of LoftyInc Allied Partners Limited.
Summary
- The Monitoring and Evaluation position is an 18-month consultancy role that will see the M&E Consultant coordinating project monitoring and evaluation activities such as process review and compliance checking, questionnaire design, analysis, interpretation, and report writing.
Key Roles
- Have a good understanding of the project and its components
- Review existing measurement tool and strategy and improve on them
- Develop mid-term evaluation tool, analyze the data, and write professional report for submittal to project sponsors and stakeholders in prescribed formats.
- Monitor each component of the project and provide frequent input for process improvement.
- Hold monthly meeting with designate project team members to discuss project status and issue management strategies.
- Provide monthly, quarterly, and yearly report from field data and existing literatures in line with project goal and objectives.
- Responsible for designing and implementing the M&E activities of the Project.
- Develop and strengthen monitoring, verification and evaluation procedures in the field and recommend appropriate changes to the project Activity.
- Develop M&E tools in supporting and ensuring their effective use throughout the project implementation.
Qualifications
- Bachelor’s degree from a recognized university or higher institution of learning.
- Computer literate in Microsoft Office Package
- 5-7 years of experience in M&E with expertise in health, consumer product/retail market
- Excellent oral and written communications skills, team management and good leadership abilities
Interested and qualified candidates should send their CV’s to: hr@loftyincltd.biz with “Monitoring and Evaluation Consultant” as the Subject of the email
Application Deadline 18th May, 2018.
Leave a Reply