Telesales Analyst Jobs In A Renowned FMCG Company

CornerStone Staffing NG – Our client, a big player in the FMCG Industry, is looking to recruit a suitable qualified candidate to fill the position below:

Job Title: Telesales Analyst
Location
: Lagos
Responsibilities
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Answer questions about products or the company
Knowledge, Skills, and Experience
  • Minimum B.Sc /HND required in any field.
  • A proven track record of working in a customer service environment is required
  • Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
  • Eloquent and customer-oriented, with experience in cold calling
  • Effective communication and interpersonal skills (both written and verbal)
  • Highly persuasive and comfortable with handling customer’s objections
  • Thrive in a fast-paced environment to consistently meet or exceed sales targets
  • At least 3 to 5 years of Call Centre and/or Telemarketing/ Telesales experience


How to Apply
Interested and qualified candidates should:
Click here to apply

No comments:

Post a Comment