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Job Vacancies at Mindas Nigeria Limited, 11th February, 2019

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Mindas Nigeria Limited is currently recruiting suitably qualified candidates to fill the vacant position below:

 

Job Title: Technical Support Engineer
Location:
 Lagos

Job Brief

  • We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Responsibilities

  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients

Requirements

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
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Job Title: Laboratory Assistant
Location:
 Lagos

Job Brief

  • We are looking for a responsible lab assistant to carry out sampling, testing, measuring, recording and analysing in cooperation with the rest of the lab team.
  • The successful candidate will have experience in a laboratory environment and accuracy in order to extract reliable and valid results.

Responsibilities

  • Perform laboratory tests including pre- and post-analytic phases
  • Prepare samples/specimens
  • Produce accurate and reliable data and interpret results
  • Follow methodologies in carrying routine tasks
  • Research relevant topics and gather information/data
  • Adhere to correct procedures, policies and health/safety guidelines
  • Keep abreast of all industry developments and best practices
  • Document all activities, record results and insert/retrieve data
  • Maintain work area and equipment

Requirements

  • Proven working experience as a Lab Assistant
  • Familiarity with automated laboratory equipment
  • Computer literacy and experience with Laboratory Information Systems
  • Accuracy and close attention to detail
  • Strong analytical judgement
  • Current licence or relevant certification
  • BS Degree in Medical Technology, Biology or related field

 


How To Apply

Interested and qualified candidates should forward their CV to: mindaslimited1@gmail.com

 

Application Deadline 1st April, 2019.

 

Note: Candidates must be based in Lagos State.

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