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Recruitment at First Bank of Nigeria Limited, 22nd February, 2019

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First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the vacant position below:

 

Job Title: Customer Value Proposition Manager
Ref Id: 1900000W
Location: Ikoyi, Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Work with relevant departments to maintain consistent look and feel of Private Banking lounges in Lagos, Abuja, and Port Harcourt.
  • Interface with Marketing & Corporate Communications for update and production of brochures and marketing collaterals for Private Banking clients.
  • Manage concierge services and liaise with service providers to ensure seamless service delivery to PB clients.
  • Manage relationships with merchant partners to enhance PB client experience.
  • Gathering of market/competitor intelligence for relevant innovations and trends both locally and offshore which influences PB customers.
  • Ensure that the Private Banking brand remains distinct and aspirational at all times.
  • Manage platforms for collaboration with FBN UK and other partners.
  • Maintain oversight of the Private Banking website by liaising with administrators.
  • Manage the Private Banking concierge services upon launch and manage relationships with lifestyle merchant partners.
  • To liaise with Private Bankers, customers and other stakeholders to identify new trend and value propositions.
  • Identify opportunities for new or improvements of existing products and services through deep understanding of customers’ needs and feedback on current services offered.

Qualifications
Education:

  • B.Sc in any Business related course, preferably Masters’ degree in a related field
  • Additional Professional Certification is an added advantage

Experience:

  • Minimum 10 years’ experience in managing CVP and a background in Banking would be an added advantage
  • Prior CVP experience
  • Strong analytical, problem solving and decision-making skills
  • Strong communication & interpersonal skills

 

Job Title: Mobile Developer
Ref Id: 19000012
Location: Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Design, develop and implement new Software Systems
  • Partake in user story writing workshops
  • Participate in ideas generation workshops
  • Design, write and execute automated tests
  • Provide innovative improvements to features and performance of existing Software Systems
  • Develop and maintain comprehensive Software documentation

Qualifications
Education:

  • Minimum of a first degree or its equivalent in Computing or related disciplines

Experience:

  • Minimum experience – Minimum 6 months experience in design and development solutions.

 

 

Job Title: Tester
Ref Id: 19000011
Location: Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Ensure quality standards, test procedures and methodology are adhered to
  • Assist with developing and maintaining quality policy and procedure documents
  • Design, document and implement test automation strategies
  • Collaborate with development teams to ensure maintenance of defined quality standards
  • Participate in ideas generation workshops
  • Partake in user story writing workshops
  • Monitor performance of quality management using defined KPIs
  • Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts
  • Resolve, document, and report problems that arise during testing
  • Document and communicate results from testing
  • Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
  • Retest corrections to ensure problems are resolved

Qualifications
Education:

  • Minimum of a first degree or its equivalent in a business /IT related discipline
  • Masters, MBA or a recognized professional certification will be an added advantage

Experience:

  • Minimum experience – 3+ years of experience in IT quality management.

 

 

Job Title: Product Team Member
Ref Id: 19000010
Location: Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Determine customer needs and desires by specifying the research needed to obtain market information.
  • Proficient UI/UX designer
  • Develop project rationale and perform scoping assessments to determine feasibility of products
  • Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product changes.
  • Develop product delivery estimates & complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
  • Brings new products to market by analyzing proposed product requirements and following through on implementation/delivery of products; establishing time schedules with related stakeholders.
  • Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
  • Monitor the realization of benefits against what was defined in business case.
  • Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
  • Assesses market competition and obtain product market share data by benchmarking against similar products in the market.
  • Assesses product performance by engaging existing and prospective customers.
  • Determines product pricing by utilizing market research data and anticipating customer adoption vis-à-vis customer requirements/needs.

Qualifications
Education:

  • Minimum of a first degree or its equivalent in a business /IT related discipline

Experience:

  • Minimum experience : 4+ years of experience in business analysis, 1+ years of experience in managing relationships with internal business customers

 

 

 

Job Title: Funds Transfer Authorizer
Ref Id: 1900000Z
Location: Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Daily verification of captured funds transfers at Head office on Finacle. (UNLIMITED), both in naira and foreign currencies in over three hundred and two branches (302) branches under Retail / Corprate Sector Group.
  • Daily authorization of single customer credit messages (MT103) with a limit of $50,000
  • Daily authorization of bank to bank, bank to other bank funds transfer messages (MT202) with a limit of $100,000 and ensure the correctness of the messages.
  • Daily authorizations of Free Format messages (MT199) and ensure correctness of the messages being transmitted.
  • Mandated to paying special attention to transactions of some blue chips customers e.g. NNPC
  • Daily printing, checking/vetting of captured funds transfers from branches (scanned copies)
  • Vetting of documentation for KYC/B Compliance to avoid regulatory infractions
  • Verification of transactions applied into domiciliary/naira accounts of various customers.
  • Verification of funds transfer messages without errors
  • Movement of funds – Bank to Bank, Bank to other Banks
  • Daily Authorization of verified funds transfers on swift.
  • Daily call over of outward transfer vouchers.
  • Attend to daily enquiries, queries, tracers and miscellaneous issues arising from transfers.
  • Collation of data for Rendition of Returns
  • Nostro and Vostro Reconciliation of Open items

Qualifications
Education:

  • Minimum Education: First Degree in any discipline

Experience:

  • Minimum experience – 12 (Twelve) years relevant experience

 

Job Title: Head, Transaction Banking Operations
Ref Id: 1900000Y
Location: Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Provide both short and long-term direction for the overall business strategy of the department which includes International Trade processing, Funds transfer: Inwards and Outwards, Foreign Currencies Management/Payments Import and Export transactions, Foreign cheques clearing and Money transfer back Office, Payment for offshore services.
  • Implement the activities of the department in a cost-effective and lawful manner on all import/export activities for the bank’s customer.
  • Maintain and share with the bank’s management team personal knowledge of all relevant import/export and Funds Transfer regulations and laws as well as procedures; tariffs and duties; licenses and restrictions at all times
  • Provide Marketing support for relationship Managers
  • Advisory role to customers and relationship managers
  • Provide Training/ educational support to Relationship Manager and Operation Staff.
  • Ensure all processes are carried out timely and in compliance with laid down policies and regulations
  • Ensure that the regulatory requirements of the supervisory bodies are met: CBN, NDIC etc.
  • Periodical review of industry competitive environment for the purpose of evolving appropriate strategies to deepen the bank’s market share.
  • Risk management in relation to the various roles of the EFT unit (FIP, RTGS, Ebills, First Monie transactions and NIBSS Central mandate Management system platform.
  • Manage the unit that oversee staff payroll, Benefits and compensations, Ex-staff settlements, Staff welfare loans, Statutory remittances – PAYE, NSITF, NHF, PFA and Staff payment ledger accounts
  • Liaise with HCMD and FINCON on timely resolution of issues concerning staff payment transactions

Qualifications
Education:

  • Minimum Education: First Degree in any discipline preferably Numerate, higher degrees/Professional certifications (nice to have)
  • Problem solving – capacity to analyze situations, diagnose problems, identify key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution
  • In depth knowledge of analysis of L/C and Standby terms including that of risk participation and syndication and all types of bonds and guarantees.
  • Ability to think strategically and assist in the organization
  • Detailed knowledge on Trade processing and operations
  • Strong business sense and commercial judgment
  • Good communication and interpersonal skills.
  • All round managerial / leadership qualities
  • Detailed knowledge of the bank’s mainframe system, and its related systems would be an advantage.
  • Good knowledge of Local and foreign  Laws and Regulations as it relates to International trade
  • Knowledge of various Trade Products and mix to maximize profitability for the bank as well as the importer.
  • Must have an in-depth knowledge of import/exports, LC’s, trade transactions, FX rates and banking procedures and charges including that of risk participation.
  • Have strong commercial acumen with the ability to analyze the impact of FX and interest rates and delays in shipments on the business
  • Thorough knowledge in various ICC publications especially UCP 500 & 600, ISBP, ISP 98, URR 525, URC 522, CBN Foreign Exchange Manual, various ICC publications.
  • In depth knowledge of analysis of Standby terms including that of risk participation

Experience:

  • Minimum experience: 18-year relevant working experience in foreign operations.

 

 

 

Job Title: Head, Retail Banking Operations
Ref Id: 1900000X
Location: Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Overall responsibility for Central clearing, Cash Management, Retail Processing Centre, Cheque Production Management and Finance Services processes.
  • Ensure adequacy of staff deployment, training and motivation.
  • Set up effective work flow and processes to deliver quality services.
  • Maintain proper records of products and transactions.
  • Ensure adherence to the risk management framework in identifying, controlling, monitoring and reporting of risk
  • Ensure sufficient actions are undertaken to mitigate, reduce or contain the identified operational risks.
  • Ensure prompt and accurate incident reporting and resolution.
  • liaise and collaborate with other department to further the goals of the bank.
  • Liaise with other banks and regulators to resolve knotty customers’ and/or industry issues
  • Ensure compliance with regulations by promptly implementing guidelines, products and processes for the industry
  • Introduce and/or communicate new processes and services in the bank
  • Continuous review of operational processes for improved cost-efficiency, customer satisfaction etc.
  • Ensure provision of adequate resources, especially IT infrastructure to the units
  • Mitigate against fraud, errors, losses and processing risks
  • Meet the requirements of branches in their bid to deliver excellent services, specifically by timely Customer onboarding and loans request processing, efficient and effective cash management, timely delivery of new cheques books and appropriate processing of clearing instruments.
  • Ensure timely and effective reconciliation of relevant ledgers and accounts
  • Ensure total compliance with relevant regulations and directives of CBN and other regulators.
  • Carry out other duties as required by Management of the bank.

Qualifications
Education:

  • Minimum Education: First Degree in any discipline with professional certification.

Experience:

  • Minimum experience: Fifteen years relevant experience.

 

 

Job Title: Relationship Manager – CMBG (Bankwide)
Ref Id: 19000003
Location: Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Work closely with the Business Manager in the execution of the team’s functions and activities
  • Champion the drive for deposit mobilization and trade transaction
  • Manage and deepen relationships with both existing and prospective customers
  • Provide the best customer service available in the industry
  • Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas.
  • Assist in Transaction Memos and provide relationship background and financial information support, as necessary
  • Provide support in the structuring of credits in line with business potentials.

Qualifications
Education:

  • Minimum Education: First Degree or its equivalent in any discipline preferably business related.
  • Higher Degrees (MBA)/Professional Certificate will be an added advantage

Experience:

  • Minimum experience 4 years experience relevant experience.

 

 

 

Job Title: Relationship Manager – Private Banking
Ref Id: 1900000V
Location: Ikoyi, Lagos
Job: FBN GEN. Job Family
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description

  • Provide specialist financial advice and support to clients within the affluent market segment with a bid to ensuring that their lifestyle and investment needs are met.
  • Marketing of Private Banking investment portfolio/services to meet clients’ needs.
  • Understand the competition and formulate counter strategy to safeguard the Banks’ position and win new businesses.
  • Manage and deepen relationships with existing and prospective clients.
  • Win new accounts and resuscitate dormant relationships.
  • Initiate structure of investment to meet client’s needs.
  • Ensure efficient service and maintenance of existing accounts.
  • Ensure zero tolerance for inactive/dormant accounts
  • Perform all other duties as assigned by the Team Lead, Hub Head, or Group Head.

Qualifications
Education:

  • Minimum of 2:2 First degree (B.Sc., B.A etc.)

Experience:

  • Minimum 2 years working experience in banking or a related industry
  • Previous experience in asset management or investment Banking is an advantage.

 

How to Apply
Interested and qualified candidates should:
Click here to apply

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