Type to search

Manufacturing / FMCG / Industrial

Apply for Recent Jobs at Fastizers Food and Confectionery Limited

Share

Fastizers Food and Confectionery Limited started with its first production of cookies 5 years ago, desiring to cater to its immediate community. This first batch of home-made Fastizers Cookies, produced with less than N1,000, got so much positive feedback it inspired the production of subsequent batches, however still on a small scale from a home-kitchen.

We are recruiting to fill the position of:

Job Title: Customer Care Representative

Code: CSR
Location: Lagos

Job Description

  • Maintain the database of customers.
  • Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution
  • Manage large amounts of incoming calls
  • Generate sales leads and do prompt follow up
  • Identify and assess customers’ needs to achieve satisfaction
  • Resolve customer complaints via phone, email, mail or social media
  • Build sustainable relationships of trust through open and interactive communication
  • Feedback to the management on customer’s complaint.

Requirements

  • Must possess SSCE/OND
  • Product Knowledge, Problem Solving, Market Knowledge and Documentation Skills
  • Ability to resolve conflict
  • Should be able to speak English fluently and a bit of hausa and igbo
  • Minimum of 1 year relevant work experience.
  • Determination and the drive to work attend to people’s request
  • Good attention to details and must be timely.

 

Job Title: Van Sales Representative

Location: Oshodi, Lagos

Job Description

  • Creating demand for the distributors and sub distributors in the allocated territory.
  • Selling and redistributing of the company’s products in the territory.
  • Effective penetration and coverage of the supermarkets, chain stores, corporate organizations, etc.
  • Liaising with the distributors and sub distributors to organize, control and supervise merchandisers and as well maintain their database.
  • Developing sales strategies/plans and achieve performance target.
  • Achieving sales target, growth and market share objective within the territory.
  • Effective customer relationship management and retention.
  • Monitoring, evaluating and supervision of distributors and sub distributors performances in the assigned territory.
  • Enhancement of customers’ payment and re-ordering of the products.
  • Plan the use of resources efficiently and effectively to maximize return on investment.
  • Feedback to the management on competitors’ activities, market situations and customer’s complaint.
RELATED:  Apply for KPMG Accounting Graduate Academy Program 2019

Requirements

  • OND in Marketing, Business Administration, Social Sciences or a related discipline.
  • Minimum of 1-2 years relevant work experience.
  • Applicants must be reside within Oshodi axis.
  • Applicant must have knowledge of major markets in assigned location.
  • Proven excellence of sales and target meeting skills.
  • Determination and the drive to work towards targets.
  • Applicant must be able to drive manual vehicle and also possess a valid driver’s license.
  • Good customer service and possession of people management skill

Deadline: 5th April, 2019.

How to Apply

Interested and qualified candidates should send their Resume to: recruitment@fastizers.com with the code CSR as the subject of the mail.

Note:
 Only applicants that meet the above criteria will be contacted.

Tags:

Leave a Comment

Your email address will not be published. Required fields are marked *

Subscribe to FREE Job Alert

Click verification link sent to your inbox to complete subscription!