Recent Job Vacancies at Tirta Ayu Spa Nigeria, 27th June, 2019

Tirta Ayu Spa Nigeria is the leading Traditional Javanese herbal Spa in Nigeria. We bring you authentic Javanese Spa treatments with a blend of ancient therapeutic remedies and modern day spa rituals for healthy living and total well-being.

We are recruiting to fill the position below:

Job Title: Customer Service/Front Desk Supervisor

Location: Lagos

 

Requirements

  • A Bachelor’s Degree from any discipline.
  • Excellent customer service skills and strong interpersonal skill.
  • Not older than 30 years by December, 2019.
  • Ability to work under pressure with little or no supervision.
  • Good computer usage skills.
  • Minimum of 1-2 years’ experience in customer service role or in the hospitality industry.
  • Knowledge of and familiarity with Spa etiquette.
  • Excellent oral communication skills in English.

Responsibilities

  • Your primary responsibility is to ensure an optimal experience for all Spa guests. The emphasis is on excellent customer service.
  • Responsible for dealing with client cancellation and effective management of time.
  • Follow up with guest enquiries and reservation requests over the telephone and via email
  • At all times provide a positive and friendly attitude and appear professional and well groomed when attending to clients.
  • Responsible for cashiering, processing gift cards, giving tours of the spa facility, promote services and product sales.
  • Also ensures daily maintenance of the spa’s lobby/reception area.
  • Attend to some clerical duties that may be assigned.
  • Responsible for greeting clients, answering telephones and responding to enquiries.
  • Responsible for taking bookings and scheduling appointments appropriately.
  • Check-in Spa clients as they come in for their scheduled appointments.

How to Apply
Interested and qualified candidates should send their CV in pdf format with a Cover Letter to: segun@tirtaayuspa.com.ng using the Job Title as the subject of the mail.

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