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Catholic Relief Services (CRS) Latest Recruitment, July, 2019


Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria m 2000 and currently focuses on agriculture, HIV and health extractives and governance, and peace building programming.

We are recruiting to fill the position below:

Job Title: Monitoring, Evaluation, Accountability and Learning (MEAL) Manager

Job Ref Code: MMY71519
Location: Damaturu Yobe State/Maiduguri, Borno
Band: 8
Department: Programs/MEAL
Reports To: MEAL Coordinator

Primary Job Responsibilities

  • Under the direction of the MEAL Coordinator, the MEAL Manager will lead all MEAL related activities including, but not limited to: monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, recalibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports.
  • The MEAL Manager will be initially based in Damaturu with frequent trips to the project area and will report to the MEAL Coordinator but will also work closely with the Program Managers and Emergency Coordinator for technical support.

Specific Responsibilities

  • Design and manage Monitoring, Evaluation, Accountability and Learning system with the support from MEAL Coordinator.
  • Develop or adapt project specific MEAL tools and carry out field testing where necessary.
  • Track donor and CRS reporting requirements and deadlines and provide MEAL information to Program Managers and Emergency Coordinators for drafting reports.
  • Document learning to inform program quality development
  • Determine role of all actors involved in providing technical support to project monitoring and evaluation.
  • Provide direct and supportive supervision over MEAL unit staff, particularly the M&E Officers, Accountability Assistant, MEAL Assistant etc. and ensure that coaching and performance plans are completed on time and with adherence to CRS talent management quality standards.
  • Assist MEAL Coordinator to ensure consistency of standards, harmonization of information and input from beneficiaries and sharing of learnings.
  • Verify data for completeness, correctness and consistency and follow up on any data/program quality issues.
  • Support Program Managers and MEAL Officers in conducting regular MEAL field visits to collect data with the help of partners, assess the application of MEAL tools, and assist in preparation of monthly/quarterly report to donors and CRS office.
  • Identify bottlenecks in the program MEAL systems, recommend appropriate solutions and ensure follow-through.

Qualifications and Skills

  • University Degree, preferably in Statistics, Information Management, Management, Social Sciences or related fields.
  • At least 5 years of experience in Monitoring, Evaluation, Accountability and Learning, preferably in humanitarian or development context.
  • Excellent written and oral communications skills in English.
  • Knowledge of Kanuri, Hausa and other relevant local languages is appreciated.
  • Strong interpersonal skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
  • Demonstrable understanding of and commitment to promoting gender equity and the interests of vulnerable people.
  • Proven track record and experience in developing M&E plan, systems and database using MS office applications (Excel or Access) and software applications.
  • Strong knowledge and proven experience on developing and analyzing logical and conceptual framework.
  • Ability to train partners and staff on developing and maintaining the M&E system.
  • Strong analytical and critical thinking skills.
  • Enthusiasm for and commitment to CRS’s values and guiding principles.
  • Ability to manage complex workloads and deliver work to tight deadlines.
  • Ability to travel frequently and stay in difficult environments

Key Working Relationships:

  • Internal: MEAL Officers, Accountability Assistant, MEAL Coordinator, MEAL Assistant, Program Officers, Program Manager, Emergency Coordinator, Operations Staff
  • External: Local partners, Red Rose team, enumerators, external consultants and other key stakeholders


  • The MEAL Manager supervises OFDA MEAL Officer based in Borno and OFDA MEAL Assistant based in Yobe.


  • Travel up to 20% of the time as needed.


Job Title: Program Manager – Operational Research

Job Ref Code: POR71519
Location: Maiduguri, Borno
Band: 8
Department: Programs/Emergency
Reports To: Emergency Program Manager II


  • CRS seeks a full-time employee to support an innovative project seeking to identify and pilot market-based interventions to improve access to water among vulnerable populations of North East Nigeria. Now in its tenth year, the crisis in North East Nigeria shows no sign of abating.
  • The economic system of the region has been severely disrupted, with serious impact on agricultural and income generating activities resulting in reduced purchasing power at the household level and in the ability of families to meet their basic needs. Despite continued scale up in humanitarian assistance, significant gaps remain, as thousands of people affected by the conflict have not been reached. In 2019, 3.6 million individuals are expected to need support on Water, Hygiene and Sanitation.
  • While most humanitarian actors in Nigeria were, and are still today, involved in rehabilitation of nonfunctional boreholes as well as drilling and development of new boreholes, to date no humanitarian actors have engaged in mapping the private water sector in North East Nigeria in a systematic way nor have actors identified how this market can be potentially used to improve WASH outcomes.
  • Therefore, CRS will be implementing a 10 month Operational Research funded by OFDA , that seeks to:
    • Map the private water market in selected areas of North East Nigeria,
    • Identify and pilot priority recommendations to use the private water market to meet water needs of affected populations,
    • Compare effectiveness of these interventions with more traditional humanitarian water supply response activities, and
    • Disseminate learning to other humanitarian WASH actors.

Job Summary
You will support on the ground the effective implementation of this market-based WASH operational research. The main objectives of the position will be to:

  • Support the market mapping and analysis of the private water market in selected areas of North East Nigeria and together with the Maiduguri WASH team, the Humanitarian Response Department technical advisors and NE Nigeria Sr Managers identify appropriate and relevant pilot interventions
  • Coordinate the implementation of selected pilot interventions that use the private water market system to improve water access among the affected population
  • Ensure relevant data is gathered during implementation to enable comparison of traditional water supply interventions and market-based approaches
  • Support the dissemination of findings of the pilot within Nigeria

Specific Job Responsibilities
You will be responsible for the following key activities:

Market mapping and analysis of the private water market:

  • Liaise with other WASH actors in north east Nigeria to facilitate collaboration on the project’s activities, including coordinating an inter-agency assessment of the private water market system
  • Support CRS’ humanitarian WASH Technical Advisor and Cash and Markets Technical Advisor to design an appropriate methodology for the market assessment and related tools for data collection

Pilot market-based water interventions:

  • Support the development of detailed implementation plan for pilot activities, and associated budget, in close collaboration with CRS’ North East Nigeria Emergency Coordinator and WASH team

Comparison of market-based water interventions and traditional response:

  • Facilitate the gathering of relevant information from CRS and other agency programmes to enable comparison of different water interventions
  • Work with CRS humanitarian advisors to develop an appropriate comparative framework considering various aspects of cost effectiveness and efficiency

Dissemination of results:

  • Support dissemination of the results of the market mapping, and outcomes of the operational research to other humanitarian and WASH stakeholders in Nigeria
  • Other activities as requested

Qualifications and Skills

  • A Master’s degree is required. Master’s in Anthropology, Social Work, Public Health, Water and Sanitation Engineering, Hydrogeology or Environmental Engineering or a related field is strongly preferred.
  • At least 5 years previous experience managing humanitarian response activities in complex protracted crises
  • Previous experience designing humanitarian response activities (preferably related to WASH and/or market-based interventions)
  • Good understanding of humanitarian standards, including SPHERE, MERS and CHS
  • Previous experience conducting market assessment and analysis in emergency contexts (preferably related to the WASH sector)
  • Previous experience coordinating with other actors and building collaborative relationships
  • Excellent communication skills, including report writing and presentation
  • Fluency in written and spoken English


  • Previous experience designing market assessment tools and methodology to inform humanitarian response activities
  • Previous experience managing humanitarian WASH programs
  • Previous experience of research projects

Key Working Relationships:

  • Internal: MEAL Officers, Accountability Assistant, MEAL Coordinator, MEAL Assistant, Program Officers, ICT4E team, Program Managers, Emergency Coordinator, Operations Staff
  • External: Local partners, Red Rose team, enumerators, external consultants and other key stakeholders
  • Supervision: The MEAL Manager supervises the 2 FFP MEAL Officer based in Maiduguri and Damaturu.


  • Travel up to 20% of the time as needed.


Deadline: 28th July, 2019.

How to Apply

Interested and qualified candidates should download the “CRS Application Form” using the link below, fill and send with a detailed Resume as one document (in a PDF Format) indicating the position being applied for and the Job Ref Code as the subject of the application (e.g. Program Assistant – Borno, PAB181018) to: vacancies.ne.nigeria@crs.org

Click here to Download Application Form (Doc.)


  • Due to the urgent need for this position, applications would be reviewed on a rolling bases, interviews and offer could be made before the closure of this advert.
  • Equal Employer Opportunity: “CRS is an equal –opportunity employer, does not discriminate based on race, color, religion and we are committed to gender sensitive programming and management’. etc.
  • Qualified women are strongly encouraged to apply”
  • Statement of Commitment to Protection: ‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’


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