IT and Telecoms

Quality Assurance Officer (Q.A) Vacancy at Contec Global Group

Contec Global Group – Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

We are recruiting to fill the position below:

Job Title: Quality Assurance Officer (Q.A)

Location: Lagos

Education and/or Work Experience Requirements

  • Bachelor’s Degree in any reputable institution
  • Experience with implementation of corrective action programs
  • Strong computer skills including Microsoft Office, QA applications and databases
  • Quality inspection, auditing and testing experience
  • 5-6 year working experience on the job related field


  • Verbal and written communication skills
  • Data collection, management and analysis
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Planning and organizing skills
  • Decision-making
  • Judgmental skills
  • Division: Mobile Commerce (AT-BP-REMITTANCE)
  • Department: Support/Customer Care Department
  • Preference: Female
  • Experience: Minimum of 5 Years
  • Candidates Preferred from company/Industry: Telecommunication.

Essential Duties and Responsibilities

  • Developing evaluation programs
  • Keeping Track of the Industry Trends
  • Utilization of technology
  • Call Monitoring
  • Evaluate adequacy of quality assurance standards
  • Investigate customer complaints and non-conformance issues
  • Analyze data to identify areas for improvement in the quality system
  • Identify training needs and organize training interventions to meet quality standardsvities
  • Devise sampling procedures and directions for recording and reporting quality data

Deadline: 9th August, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: Using “Quality Assurance Officer (Q.A)” as Subject of the Mail.

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