Job Vacancies in a Leading Travel Company, 17th October, 2019

Pause Factory Resources Limited – Our client, a leading Travel company in Nigeria seeks to recruit a competent and well experienced individual into the vacant position below:

Job Title: Ticketing and Reservation Officer

Location: Victoria Island, Lagos
Job Type: Full Time

Job Description

  • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
  • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.
  • Manage accounts assigned and ensure that all pending request are closed.
  • Contribute to revenue growth and profit margin of the organization.
  • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
  • Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
  • Maintain awareness and adherence to our clients procedures, programs and policy guidelines
  • Provide industry updates as well as airline promotions to clients

Job Requirements

  • Minimum Required Experience: 2-5 years.

Minimum Qualification:

  • Bachelor’s Degree/HND/OND.

Desired Courses:

  • Marketing, Business Administration, Aviation, Transport Management.

Other Requirements:

  • Should have a minimum qualification of OND
  • Must have at least 2-5 years working experience in a Travel Agency or Airline in similar capacity.
  • IATA certificate and experience on Fares and Ticketing.
  • Ability to use two GDS (Amadeus ,Sabre and Galileo)
  • Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
  • Good knowledge and usage of Microsoft Office and power point.
  • Have the ability to work under pressure.
  • Must be a team player.
  • Must be out-of-the-box thinker.
  • Self-motivator
  • Preferred candidate should reside on the Island.

Attractive

  • Basic remuneration plus commission and other Benefits.

 

Job Title: Business Development Officer (Travels)

Location: Victoria Island, Lagos
Job type: Full Time

Job Descriptions

  • Engage in market research in order to identify new business opportunities for the organization
  • Explain to potential customers about the various benefits offered by company products or services and following up so as to close the business deals
  • Drive business development and pitching to customers and investors the organizations business plans.
  • Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion
  • Develop business proposals for existing and new customers
  • Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan
  • Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends for the industry
  • Participate in forums related to the industry; conferences and client discussions as a representative of the company
  • Determine cross-selling opportunities among different offices.
  • Develop database of client relationship management and utilize the result to manage customers and the mailing lists
  • Assist in the production of all marketing material designs and develop handle materials including company profile, events / program fliers, proposals etc.
  • Market all the products and services of the Organization to the public

Job Requirements

  • Candidate must have 2-5 years work experience
  • Should possess minimum of Bachelor’s Degree/HND in Marketing, Business Administration

Knowledge, Skills and Competence:

  • Good organization skills.
  • Good time management.
  • Good communications skills (written and verbal)
  • Discretion.
  • Computer literacy
  • Accuracy and good attention to detail.
  • An ability to stay calm and tactful under pressure.
  • Self-motivation.
  • Knowledge of the use of Microsoft Office Suite.

Deadline: 20th October, 2019.

How to Apply

Interested and qualified candidates should send their Application Letter and CV to: Jobs@pausefactory.org clearly indicating the “Job Title” as subject of your mail.

Note: Only qualified candidates will be contacted.

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