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Male Front Office Officer (Guest Service Agent) Job at Janchine Nigeria Limited

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Janchine Nigeria Limited was incorporated in March 2007 as a Support Services and other Logistics firm. Being Human Capital Managers, we strive to add value to our clients business by providing unequalled, unique and excellent services to various sectors such as Banks, Insurance Companies, Manufacturing, and other corporate organizations, by leveraging on our experienced human capital base.

We are recruiting to fill the position below:

Job Title: Male Front Office Officer (Guest Service Agent)

Location: Lagos

Job Descriptions

  • As a hotel receptionist, your main duties would include:
  • Preparing bills and taking payments.
  • Taking and passing on messages to guests.
  • Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
  • Answering questions about what the hotel offers and the surrounding area.
  • Dealing with complaints or problems.
  • Dealing with bookings by phone, e-mail, letter, fax or face- to-face.
  • Completing procedures when guests arrive and leaves.
  • Choosing rooms and handing out keys.

Qualification and Experience

  • Candidates should possess OND/HND qualification
  • Minimum of 3years as a Hotel receptionist.

Skills:

  • Excellent written and spoken communication skills.
  • Strong customer service skills. Friendly and professional telephone manner.
  • Ability to adapt to different guests.
  • Patience and tact.
  • Ability to stay calm under pressure and look after several things at once.
  • Good problem solving skills. Ability to use computerized technology.
  • Methodical approach to your work.
  • Accuracy and attention to detail.

Deadline: 24th October, 2019.

How to Apply

Interested and qualified candidates should forward their Resume to: fmjobs@janchine.com using the “Job title” as subject of the email.

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