Hasky Consulting Limited – Our client, a foremost and top automobile Company in Nigeria urgently requires exceptional individuals to fill the vacant position below:
Job Title: Senior Sales Executive
Location: Lagos
Main Purpose
- As a salesperson with us, you will invariably be working for a leading and top automobile brand.
- You will be charged with the task of sourcing and working with customers to understand their needs, guide them towards the most appropriate product and finally, agree the sale to claim your commission
Job Description
- To sell and promote the sale of all new vehicles, Repairs and other Auto services.
- Maintaining contact with all clients in the market area to ensure high levels of client satisfaction.
- Following up with existing customers to confirm their satisfaction and generate leads.
- Achieving individual sales goals and customer service goals.
- Identifying key areas for improvement in the sales process.
- To always be prepared to receive and process new customer enquiries (via telephone, walk-in, social media, website and email)
- To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range.
- To achieve new vehicle sales targets.
- To ensure all customers are handled with “Family-like” Care
- Record new sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
- Offer/carry out a vehicle demonstration drive with all new customer enquiries
- To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes
Who are you?
- You are a female or male with an unfulfilled competitive streak and you want to be the best Sales person in the Industry?
- You understand the better you serve people the more income you generate.
The Person
- Graduates with any relevant discipline
- Minimum of Five years of sales experience.
- Experience in automobile sales is desirable.
- Possess good dress sense that portrays neat and smart personality
- Must be able to sell minimum quota according to dealership standard
- Must be aggressive in selling; and possess a positive attitude
Job Title: Service Advisor
Location: Lagos
Main Purpose
- The Service Advisor acts as the liaison between customers and the service technicians.
- The Service Advisor communicates with customers to determine their vehicular problems and the repair timeline and provides the technicians with accurate repair descriptions about the customers’ concerns.
- The successful candidate should be a highly motivated, high energy individual with a strong desire to succeed.
Job Description
- Receive client’s complaints, recommend possible solutions (in synergy with technicians) as well as convince clients to carry out the recommendations with Auto Spa.
- Profile clients and prepare repair quotes for the recommended activities, thereby achieving client satisfaction and profitability.
- Greets customers in a timely, friendly manner
- Asks customers to explain specific vehicle issues.
- Takes detailed notes about symptoms based on customer complaints or testimony.
- Enters customer information into system database.
- Inspects vehicle to further analyze the problem.
- Advises customer on necessary repairs and maintenance.
- Works with customer to formulate the best service plan for their budget and needs.
- Draws up work order.
- Assigns service to specific mechanic.
- Assists mechanics in completing repairs.
- Provides cost estimates to customers.
- Answers questions posed by customers.
- Maintains electronic and/or paper records of completed service work.
- Explains the work completed by mechanics and makes suggestion for future maintenance.
- Provides billing statements and explains billing details.
- Processes payments.
- Inspects work completed by mechanics.
- Test-drives vehicle before returning it to the customer.
Who are you?
- Demonstrates detailed knowledge of the automotive industry.
- Possesses working knowledge of the makeups, frequent problems, and necessary maintenance for a variety of vehicles.
- Exhibits strong customer service skills.
- Demonstrates solid organizational abilities.
- Possesses knowledge of proper safety precautions in the service area.
- Demonstrates strong leadership skills.
- Is able to read and interpret work orders and billing statements.
- Pays close attention to detail.
- Possesses basic computer skills.
- Possesses physical strength and stamina to remain standing or moving for an entire shift.
- Maintains calm and patient demeanor with frustrated or confused customers.
- Works well with a team of technicians.
The Person
- B.Sc degree in Mechanical / Automotive/ Electrical Engineering or other relevant degree
- 3-5 years’ experience working in service center, sales, marketing or customer service.
- Demonstrate business and financial acumen in your daily work
- Professional personal appearance
- Excellent oral and written communication skills
Remuneration
Very attractive and a record-breaking industry remuneration package.
Deadline: 24th January, 2020.
How to Apply
Interested and qualified candidates should send their Applications and CV to: haskyconsultingltd@gmail.com using the Job Title as the subject of the email.
Note
- Only shortlisted candidates will be contacted.
- The position is for Lagos Applicant Only.
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