Owens and Xley Consults – Our client in the fashion industry is looking to hire a qualified candidate for the role of:
Job Role: Operations Manager
Location: Lekki, Lagos
Job Responsibilities
- The Operations Manager will manage and optimize the day to day operations of the company.
- Oversee the entire operations including procurement, production, quality control, packaging, delivery and customer service.
- Developing long-term relationships with clients through managing and interpreting their requirements.
- Ensure that all outfits best satisfies client requirement in terms of quality and delivery.
- Responsible for the measurement and effectiveness of all processes (internal and external)
- Provides timely, accurate reports weekly for the management.
Requirements
- Leadership and management
- Problem solving skills
- Excellent communication skills
- Team spirit/collaborative
- Agility and versatility
- Operations management
- Strong planning and organizing skills
- Keen eyes for details
- Solid computer skills especially in Excel/Power point
- Strong customer service skills
Qualifications
- Fluent in written and spoken English
- Minimum BSc / HND
- Fashion background is a must
- Minimum 3 years experience in Retail Operations
- Mature and pleasant personality
- Exposure to work with foreigners.
Remuneration
N120,000 – N150,000 / month.
Job Title: Production Supervisor (Quality Control)
Location: Lekki, Lagos
Job Type: Full time
Job Responsibilities
- Setting quality standards for the factory
- Monitor the quality of the product through the various stages of production
- Establish SOPs for production and preparatory processes to get right first time quality from each process.
- Develop template for quality measurement and recording quality
- Train the newly hired quality personnel on company quality policies and how to use quality tools
- Double check measurements
- Auditing inward fabric and trims and ensuring only quality goods are accepted
- Document inward fabrics with appropriate names and tags
- Ensure that no faulty fabric is sent for cutting. If minor faults are present in the fabric, defects should be marked on the fabric and must be communicated to cutting department
- Preparing audit report of fabrics and accessories
- Conducting pre production meeting before production starts
- Submit weekly analysis quality reports.
Requirements
- Excellent technical skills
- Leadership skills
- Good numerical skills
- Communication and interpersonal skills
- Team work
- Confidence
- Eye for details.
Qualifications
- Minimum: HND / BSc.
- Background in fashion is a must.
Remuneration
N80,000 / month.
Job Title: Front Desk Officer / Customer Relations
Location: Lekki, Lagos
Job Type: Full time
Job Responsibilities
- Be in constant communication with prospective customers via calls, messages, networking events and the use of social media with the goal of generating sales
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer needs and provide assistance and information on product features
- Providing customers with accurate and timely sampling, costing, lead time and delivery information as needed. Working with the production team
- Attend to phone calls from customers and resolve enquiries, queries, emails or other means as directed
- Receive all walk in customers and direct them to the appropriate department. Ensure they are properly attended to.
- Provide support to prospective clients on enquiries and after sales services and follow up administration to ensure professionalism in services
- Submit weekly reports to Operations Manager
Requirements
- Ability to communicate clearly (Great communication and problem solving skills)
- Self control
- Exceptional computer skills
- A friendly and professional demeanor
- Team player.
Qualifications
- BSc / HND
- Fluent in written and spoken English.
Remuneration
N60,000 / month.
Deadline; 28th January, 2020.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com with the job role as subject of the mail.
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