MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.
MainOne Cable’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.
We are recruiting to fill the position below:
Job Title: IP NOC Supervisor
Location: Lagos
Department: Technical
Job Type: Permanent
Minimum years of Experience: 6
Qualifications, Skills & Competencies
- Good research & writing skills
- Bachelor’s degree in Electrical Electronic Engineering / Telecommunications Engineering or any related fields.
- Proficiency in MS Office, Excel and MS Project
- Minimum of CCNP IP certification is required, CCIE will be an added advantage.
- Relationship Management
- Leadership &self- management skills
- Experience running a submarine cable landing station is preferred and a plus.
- Experience in submarine, multiplexing transmission system with specific experience providing operational support on a transmission network.
- Technical proficiency in operating large IP/MPLS network with sound skills in troubleshooting, L2_VPN, L3_VPN, IS-IS neighbors, BGP peering and QoS in IOS XE & XR and ISR environments.
- Technical & Professional proficiency in operation and maintenance field, preferably for a large ISP, ASP, web hosting facility, data centre or telecommunications company.
- Experience in management of large IP Network, submarine platform, Transport Network platforms like Microwave, DWDM, GPON and multiplexing transmission system.
Demands of the Job
- You may be required to run shift operation at some point.
- Ability to travel within and out of the country at short notice.
- Ability and willingness to work round the clock and meet tight deadlines when required.
Responsibilities
- The NOC Technical Supervisor will be responsible for the first/second line network Support on the elements and components of the Main One network.
Other job responsibilities include:
- To support the MainOne network on 24-hour per day and 7 days a week basis.
- Ensure that routine preventive maintenance procedures are carried out on all transmission, interconnect, and associated ancillary equipment contained within the network and deploy procedures for promptly implementing corrective maintenance.
- Ensure that any equipment faults are rectified in a timely and efficient manner.
- Ensure the network restoration exercises, or network traffic restoration activity requested by the NOC are done as approved.
- Ensure detailed attention to the problem, escalation or corrective action.
- Develop technical solutions to faults and troubles; and implement solutions as appropriate, ensuring that service is restored to an optimum schedule.
- Ensure the organisation and motivation of the NOC Support Engineers.
- Ensure the provision of feedback to GNOC Manager on the status of network events.
- Ensure network performance reports are generated and delivered on time.
- Ensure the provision of training for NOC Support Engineers, where applicable.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Front Office Coordinator
Location: Lagos
Department: Technical
Job Type: Permanent
Responsibilities
- The Front Office Coordinator will be responsible for all front office duties like manning the switchboard, receiving, endorsing letters and applications.
Other responsibilities include:
- Manage and coordinate front desk officers in all MainOne locations
- Facility Management- work with the facility officer to ensure office facilities/amenities are properly maintained, escalate facility related issues and follow up with relevant parties for prompt resolutions
- Train and supervise support office staff; security guards and service assistants
- Welcome clients and visitors, and ensure they are comfortable
- Channel client’s queries to the right department/person.
- Provide administrative/secretarial support at office location
- Manage the distribution of office supplies and consumables
- Manage the booking and use of Board and Meeting rooms
- Receive and document all incoming and outgoing mail. Ensure proper mail distribution
- Assist with other tasks assigned as necessary to support the department
- Prepare and monitor office expenses and costs
- Ensure company’s policies are strictly adhered to on all assigned tasks
- Support HSE Coordinator on occupational/workplace health & Safety
Qualifications, Skills & Competencies
- At least 2 years of relevant work experience with experience in content creation and graphics
- Good Interpersonal skills and Customer Service Orientation.
- Effective Communication and good command of written/spoken English.
- Basic Secretarial & Computer Skills and proficiency with MS Office Applications.
- Diplomacy and the ability to negotiate
- Firm leadership skills
- The ability to multitask, prioritize and manage time
- Must possess analytical skills
- The ability to perform under pressure
Demands of the Job
- Must be able to work under pressure
- Must be able to prioritize tasks
How to Apply
Interested and qualified candidates should:
Click here to apply online
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