Job Vacancies in a Reputable Financial Services Company

A reputable Financial Services company is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Management Information System Analyst – Agency Banking

Location: Lagos

Job Summary

  • The Transaction Growth Analyst will be in charge of coordinating and monitoring agent transactions growth across all transaction type available on the network.

Key Duties and Responsibilities

  • Responsible for the preparation of agent banking transaction growth plan across all channels and transaction set
  • Co-ordinate activities involved in identifying, onboarding, training and support of Agents
  • Ensure recruited agents are on boarded within the agreed SLA.
  • Develop, co-ordinate and implement marketing activities to create brand awareness and visibility aimed at driving agent growth and transactions.
  • Generate transaction and activity report on agent performance
  • Leading agents to pursue and achieve the desired objectives in accordance with established plans, sales goals and schedules
  • Interface with commercial banks and third parties on company’s network partnership
  • Attend to Agent, internal and external customer queries and complaints in line with the customer service standards of the company.
  • Work closely with the IT department to ensure agent transaction systems are up and running all the time.
  • Carry out business risk assessments and institute controls in place to mitigate the risks, monitor compliance and safe operations of the agents by carrying out periodic visits.
  • Carry out back office processing to ensure timely reconciliation agents accounts and also monitor both float and liquidity levels of Agents.

Required Skills & Competencies:

  • Good interpersonal skills
  • Excellent written and verbal communication Skills
  • Product development
  • Hardworking
  • Confidence
  • Relationship management and People Management
  • Financial Planning
  • Training
  • Good marketing and people management skills
  • Computer skills
  • Excellent report writing skills
  • Analytical and having attention to detail
  • Good presentation skills

Qualifications

  • The ideal candidate should have experience in Agency Banking.
  • The candidate ideally should hold a Bachelor’s Degree in business related course e.g. Economics, Social Sciences, Business Administration, Information technology or any other relevant degree.
  • A minimum of 3 years’ experience in the Fintech or banking industry.
  • Must be familiar with Agent Banking practices, policies and procedures.

 

Job Title: Sales Executive – Agency Banking

Location: Lagos

Role

  • Direct marketing of company’s offerings to all merchants.
  • Managing the affiliate and other direct marketers involved in selling company’s offerings to the grassroots and agent recruitment.

Responsibilities

  • Seek approvals for requisition of POS terminals and place orders with PTSPs
  • Take delivery of POS terminals and keep inventory records
  • Configure POS terminals and ensure distribution to the Agent Network Development Team
  • Handle complaints on POS terminals and engage PTSPs for repairs / replacement.
  • Develop and maintain standard operating procedure manuals for all activities related to POS Backend operations and Inventory Management.
  • Manage product-related support, feedback and inquiries
  • Work with the related teams to ensure production and distribution of Agent branding collaterals.
  • Take delivery of marketing merchandise for community activations/ awareness programmes.
  • Maintain inventory and reconciliation reports on all Agent Banking collaterals and merchandise.
  • Provide Agent Banking inventory reconciliation reports required by internal stakeholders
  • Vendor management (Suppliers, Consultants)
  • Logistics management
  • Collaborate with required stakeholders to conduct risk assessment reviews to identify and address operational and business risks
  • Writing and distributing proposals and business briefs.
  • Managing the production of product materials including the leaflets, posters and flyers, cards- this will involve working with the brand marketing.
  • Organizing and attending events, exhibitions, etc towards building the product.
  • Carrying out market research and customer surveys to assess demand, brand positioning and awareness.
  • Monitoring competitor activity to ensure company maintains our market relevance.
  • Analyzing pricing positions to ensure we stay competitive.
  • Contributing to long-term marketing plans and strategies.
  • Assisting in the delivery, implementation and monitoring of approved strategies.
  • Develop a market particularly for the corporate sale of the Company’s prepaid Cards.

Required Skills & Competencies

  • Good interpersonal skills
  • Excellent written and verbal communication Skills
  • Product development
  • Hardworking
  • Confidence
  • Relationship management
  • Clinical planning.

 

Deadline: 15th March, 2020.

How to Apply
Interested and qualified candidates should send their CV to: humanresources@3lineng.com using the “Job Title” as subject of the email.


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