Job Vacancies at Quickmove.com.ng Logistics Limited

Quickmove.com.ng is a moving & relocating company located in Lagos Nigeria for your home, office and equipment moves. Our team of experienced property movers and packers will not only make your move stress-free but also take pride in ensuring your home or office move is done quickly, seamlessly and effectively.

We are recruiting to fill the position of:

Job Title: Transport and Logistics Intern

Location: Lagos

We are looking for

  • Responsible logistics intern who will assist with the overall logistics management of quickmove.com.ng.
  • You will assist in recruiting, organizing and monitoring the duties of contractors as well as to monitor the process of packing, loading, unloading, dismantling, and installing.
  • You are also to ensure fast and safe transportation of client’s properties in the most cost-effective way. The goal is to manage the entire cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Negotiate with, recruit and organize contractors (Truck hires, Electricians, Plumbers etc) as may be needed by the customer.
  • Organize and properly Orientate the team for every job.
  • Responsible for managing the execution, direction, and coordination of relocation.
  • Planning moves, managing budgets, organizing schedules, ensuring that properties are safe and properly loaded and offloaded.
  • Making reports, processing documents, logs and other records that display departmental performance.
  • Develop a process to track and record value delivered to the customer, Identify and seize profitable business opportunities, Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
  • Use of IT systems to manage client base;
  • Liaising and negotiating with customers and partner;
  • Resolve problems concerning transportation, logistics systems, or customer issues.
  • Continually try to improve and develop business performance within the constraints of proximity, fuel costs,costs of materials,and rising environmental pressures.
  • Ensuring the team (field supervisor, truck driver, packers, loaders) in the supply chain are working effectively and efficiently to ensure smooth operations.

Qualifications

  • Minimum of OND, HND or degree in Transport, Distribution or Logistics, Business Management, Economics, Geography or any other Social Science related courses.
  • Related work experience, such as logistics, warehousing, storage, retail or administration, could be an advantage.
  • Computer literacy with the ability to use IT packages and electronic communication methods.

Job Requirements

  • A logical and systematic approach to work;
  • Good time management ability;
  • Ability to solve problems and make decisions, as well as think laterally and offer creative solutions;
  • Commercial awareness and numeracy skills;
  • Ability to work under pressure
  • Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
  • Excellent communication skills, both oral and written;
  • Negotiation and analytical skills.
  • Applicants must be able to drive and possess a valid driver’s license
  • Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.
  • Ability to stay calm when customers are stressed or upset.
  • Must be available to work occasionally at nights, holidays and weekends
  • Familiarity with all of the goods and services offered by the company.

 

Job Title: Customer Service Representative Intern

Location: Lagos

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support
  • Work with customer service managers to ensure proper customer service is being delivered.

Job Requirements

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent verbal and written communication skill
  • Ability to multitask, prioritize, and manage time effectively
  • Applicants must be comfortable using computers.
  • Ability to stay calm when customers are stressed or upset.
  • Must be available to work occasionally at nights, holidays and weekends
  • Familiarity with all of the goods and services offered by the company
  • Excellent communication and interpersonal skills.

Deadline: 8th May, 2020.

Method of Application
Interested and qualified candidates should send their CV to: hr@quickmove.com.ng using the “Job Title” as the subject of the email.

Note: Applicants must be ready for an interview and aptitude test which will be conducted via skype.


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