Job Vacancies in a Logistics Company

Myrtle Management Consultants Limited – Our client is a Logistics company professionally supporting its clients timely, efficiently, securely, affordably, and professionally with supply chain management solutions to support their project, contract, e-commerce, onsite logistics.

Their goal is to be the known for a renowned customer service delivery in the business and to develop and maintain a best-in-class  infrastructure to ensure employee satisfaction, which drives customer loyalty leading to sustained profit growth and creating improved company value.

They are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Port Harcourt, Rivers
Job Type: Full Time

Job Description

  • Located in the heart of Port-Harcourt, Rivers State with the vision to cover the South- South region, our client seek to hire a professional and young Customer Service Executive to join their growing team and promote their business goals and objectives.

Job Responsibilities

  • Receive and dispatch orders for products or deliveries
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace shipments as required
  • Utilize Process Monitors and Workflows on daily basis
  • Ensure timely movement and delivery of freight to customers
  • Ensure documents are timely sent to customer or broker for customs purposes
  • Ensure accurate and timely client invoicing
  • Interact with our customers in arranging their shipments, exceeding customer service expectations
  • Contribute to maintain strong relationships with suppliers
  • Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers’ service work order and service contract, standard operating procedures, SLAs are followed and update
  • Meet KPI standards, as per the company procedures
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Various reporting responsibilities as needed
  • Maintain logs and records of calls, hard copies of customer files and billing activities and other information.
  • Monitor the route and status of field team to coordinate and prioritize their schedule
  • Respond to any issues and follow-up by coordinating with the appropriate departments or field team.

Qualifications

  • 6 months to 1 year related experience and / or training; or equivalent combination of education and experience
  • Understanding of transportation documentation and terms is a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English.

Remuneration

  • Competitive along with other benefits (HMO, Pension).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Social Media Executive

Location: Port Harcourt, Rivers
Job Type: Full Time

Job Description

  • Located in the heart of Port-Harcourt, Rivers State with the vision to cover the South- South region, our client seek to hire a professional and young Social Media Executive to join their growing team and promote their business goals and objectives.

Job Responsibilities

  • Design and implement social media strategy to align with business goals
  • Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos and news)
  • Monitor web traffic metrics
  • Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency
  • Communicate with followers, respond to queries in a timely manner, monitor customer reviews, listen, and respond to users in a “Social” way while cultivating leads and sales.
  • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
  • Transfer orders, enquiries, concerns, queries, or complaints originating from social media platforms to customer service
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Stay up to date with current technologies and trends in social media, design tools and applications
  • Develop relevant content topics to reach the company’s target customers.
  • Develop and expand community and/or influencer outreach efforts.
  • Design, create and manage promotions and social ad campaigns, being sure to integrate with company’s overall marketing campaign plan and channels..
  • Implement ongoing education to remain highly effective.
  • Identify threats and opportunities in user-generated content surrounding the company.
  • Report notable threats to appropriate management.
  • Successful incumbent shall also manage social media page of sister business related to the business.

Qualifications

  • 2-3 years related experience and / or training; or equivalent combination of education and experience
  • B.Sc Degree in Marketing or relevant field
  • Experience managing the social media page of a similar business and or industry is a plus
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research
  • Good understanding of social media KPIs
  • Familiarity with graphics, web design and publishing
  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Fluent in English
  • Impeccable writing skills.

Remuneration

  • Competitive along with other benefits (HMO, Pension).

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Logistics Coordinator

Location: Port Harcourt Refinery / Abuloma, Port Harcourt, Rivers
Job type: Full-time

Job Descriptions

  •  Plan warehouses and distribution  for efficiency in both operations and capacity
  • Organize transportation activities, including storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary
  • Coordinate and track movement of goods through logistic pathways and platforms
  • Execute logistics plan to move products and packages to reach destinations on schedule
  • Review freight rates and other transportation costs to keep working costs low
  • Maintains quality throughout the logistic processes
  • Use specialist knowledge, such as mechanical-handling systems, to provide support with the repairs of the assets and delivery tools.
  • Collaborating with maintenance partner to ensure timely and accurate repairs of bikes
  • Continually try to improve and develop business performance within the constraints of legislation, fuel costs and other Political, Economic, Social, Technology, Legal and Environmental pressures, and influences
  • Implement health and safety procedures
  • Manage field staff training issues in addition manage the riders and bikes
  • Set field team objectives, plan, and manage projects
  • Develop and execute logistics support policy and processes
  • Develop reports on material and personnel movements and various operational logistics problems.
  • Assure a proper management and record keeping
  • Manage all warehouses and supervise the movements of the warehouse (inbound/outbound)
  • Prepare the logistics movement weekly reports
  • Oversee customer-based queues and plan and allocate tasks to meet requirements
  • Ensure materials are appropriately stored
  • Collaboratively work with Customer Service to program the final inventory of materials prior to shipment
  • Carry out annual property inventory and provide other report in his area of responsibility
  • Perform other duties as and when assigned by the supervisor

Qualifications

  • 2- 5 years related experience and/or training; or equivalent combination of education and experience
  • B.Sc degree in Marketing or relevant field
  • Experience working for logistics company and or industry is a preferred
  • Excellent multitasking skills
  • Attention to detail
  • Strong time management skills
  • Quality management skills
  • Works well with deadlines and having good time-management skills
  • Knowledge of logistics systems,
  • Understanding of transportation limitations and regulations
  • Ability to contribute individually to greater goal
  • Planning skills
  • Understanding of transportation issues
  • Critical thinker and problem-solving skills
  • Team player
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Fluent in English
  • Impeccable writing skills

Remuneration
The remuneration is competitive along with other benefits (HMO, Pension).

Application Closing Date
18th July, 2020.

How to Apply
Interested and qualified candiates should:
Click here to apply online

Deadline: 18th July, 2020.

Note

  • Interviews are on a rolling basis
  • Only shortlisted candidates will be contacted.

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