Job Vacancies in a Professional Cleaning Service Company

A professional cleaning, organizing and maintenance company based in Port Harcourt, providing cleaning and facility management services to a wide range of reputable corporate organisations and private individuals. With a highly structured work environment and a workforce that is focused on achieving 100% customer satisfaction.

We are recruiting to fill the position below:

Job Title: Admin Assistant

Ref Code: ARS/BCS01/2020
Location: Port Harcourt, Rivers

Description

• To be in charge of the day to day operational and administrative management of the office, in accordance with applicable internal policies.

Primary Responsibilities

• Answer and direct phone calls of customers and staff appropriately.
• Organize/ schedule meetings and appointments for staff and clients.
• Maintain records/database of clients and staff.
• Produce and distribute letters, forms, memos to clients and staff as required.
• Book training venues and work-related logistics.
• Manage Housekeeper placements and effectively monitor and resolve housekeeping issues between staff and clients.
• Prepare estimates for jobs after inspection and facilitate disbursement of funds for logistics per job.
• Reply to emails, inquiry calls, face to face inquiries when necessary.
• Resolve minor administrative issues.
• Keep financial records.
• Handle sensitive information in a confidential manner.
• Oversee and supervise the work of junior staff.
• Develop and maintain a proper filing system for staff and clients.
• Take note of, and order for office work supplies and keep/submit a monthly expense report.
• Prepare and monitor invoices.
• Prepare monthly payroll
• General administrative duties and any other task as directed by the Executive Director.

Qualification and Requirements

• HND in any of the Social Sciences
• Minimum of two (2) years of relevant experience supporting an office environment
• Basic accounting skills
• Excellent verbal, written, interpersonal and presentation skills
• Intermediate computer skills with the use of Microsoft suite including Excel, Word, and PowerPoint and manage social media applications.
• Applicants must be resident in Port Harcourt

Behavioral Competencies:

• Strong team player who has the ability to plan and organize work, anticipate needs, ask for clarification when required and react quickly to change.
• Demonstrated ability to work effectively with employees and clients of all levels.
• Age Limit: 25 – 35 years.
• Able to maintain attention to detail and monitor quality of work.
• Update job knowledge by participating in educational/training opportunities.
• Able to enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Title: Operations Supervisor

Ref Code: ARS/BCS02/2020
Location: Port Harcourt, Rivers

Job Details

• We are seeking to hire an Operations supervisor who would be responsible for inspection, supervision and execution of one-off cleaning operation services.
• The Operations supervisor is responsible for quality control and ensuring that 100% customer satisfaction is achieved.

Job Description

• Carry out inspection and report findings to admin for necessary action
• Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
• Ensure that cleaners under his/her supervision carry out their functions effectively and promptly whilst on site.
• Providing any form of required assistance to cleaners while they carry out their duties.
• Maintain and submit reports with regards to cleaning personnel, equipment, supplies and general expenses are to be carried out on field.
• Create a detailed work schedule for each one-off cleaning operation assigned
• Manage relationship with all stakeholders
• Ensure that relevant documents and feedback/job satisfaction form(s) are administered and signed off as appropriate.
• Ensure timely and satisfactory resolution of all customer complaints/issues
• Source for prospective clients for the organization.
• Plan and work out marketing strategies to drive sales using promotion materials available; ID cards, fliers, social media platforms, etc.
• Ensure attention to detail and safety of all staff on site
• Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse.
• Have full working knowledge of all cleaning equipment, materials and chemicals and the use of cleaning equipment and supervise the use of such equipment and chemicals
• Take inventory of each item taken to site and back.
• Ensure that each job has enough personnel to see it through, have enough supply of the required equipment/products with which to complete the assigned tasks.
• Carry out any other supervisory role on or off site as requested by the Executive Director that contributes to the overall growth of the company.

Qualification and Requirements

• OND in any Engineering related discipline
• Minimum of two (2) years of experience in a similar company
• Ability to take accurate measurements
• Proven experience in leading a cleaning team.
• Understanding of various cleaning approaches and methods.
• Industry acumen and knowledge of external cleaning developments and innovations.
• Basic to Intermediate level of proficiency in the use of Microsoft Office Package
• Applicants must be resident in Port Harcourt

Behavioral Competencies:

• A ‘Doer’- self-motivated, energetic and efficient. Enjoys resolving issues, delivering a responsive service whilst managing the varying needs of different stakeholders.
• Honest, reliable and proactive with a long-term commitment to the role and the industry
• Emotionally mature person with a positive attitude and strong customer service focus, flexible and responsive to the client’s needs and able to effectively manage different personalities.
• Able to work efficiently even under pressure
• Capable of accepting and meeting challenges to deliver results
• Able to articulate fluently in English both verbally and in writing
• Leadership skills, pragmatic and sound computer literacy in applications such as Microsoft Word, Excel and Outlook
• Capacity to behave in a professional manner with all staff and stakeholders at all times
• Ability to multi-task with strong communication, organisational and administrative skills
• Capability of following quality management procedures and company policies

Deadline: 24th July, 2020.

How to Apply
Interested and qualified candidates should send their CV to:  theconcernedrecruiter@gmail.com using the Job Title as the subject of the mail.