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IT and Telecoms

Satellite Engineer (Junior Level) at Trefoil Networks

Trefoil Networks is a full-service data communications, e-Solutions and video services provider. Trefoil Networks specializes in Satellite, Internet, Wireless, Fibre , Web and Network Access solutions for individuals, institutions, organizations, governments, businesses, enterprise, Telecom Operators, Media, entertainment Industries and residential home users

We are recruiting to fill the position below:

Job Title: Satellite Engineer (Junior Level)

Location: Abuja
Unit: TFNET
Reports to: Technical Team Lead, TFNET

Main Function

  • Works with the company for the Design, Implementation, Installation, Deployment, management and maintenance of the Division’s Satellite based Network Communications Solutions.

Qualifications / Experience

  • A Bachelor of Science degree IT or Engineering disciplines.
  • Cisco certification is an advantage

Competencies / Skills:

  • Excellent computer skills.
  • Strong written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Exceptional customer service skills.

Behavioral Qualities / Other Competences:

  • Resourcefulness
  • Personal integrity and high work ethical standards
  • Adaptability
  • Resilience
  • Detail oriented

 

Role Responsibilities

  • Network engineer responsible for monitoring networks to capture availability, performance and / or capacity metrics of VSAT customer sites
  • To ensure that customers VSAT sites are accurately installed according to laid down standards and specifications.
  • Provides 1st level troubleshooting and repair via technical phone support to VSAT Resellers and end users, including maintenance of online knowledgebase.
  • To keep and maintain ALL satellite schedules, options files, service orders and customer premises equipment data records for all customer sites.
  • To maintain appropriate support / maintenance log sheets, records, per customer, for accurate support records.
  • Design and integration of LAN / WAN systems using VSAT technologies, and WAN IP routing for voice, data and video.
  • Performs specialized duties in support of VSAT networking, installation, testing, and training of customer and network support personnel in the use of hardware and applicable software
  • To carry out routine checkup / maintenance on customer sites as may be directed or required.
  • To follow up on all support and maintenance agreement with different satellite solutions clients and customers.
  • Schedules the satellite projects and monitors progress. Keeps teams on task and within deadlines for all deliverables.
  • Writes project summary reports, deliver presentations to management
  • Any other duty as assigned by line manager or management.

Deadline: 14th August, 2020.

Method of Application
Interested and qualified candidates should forward their CV to: careers@trefoilnetworks.com using the position as subject of email.

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