Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Call Centre Executive (Pidgin)
Location: Lagos
Employment Type: Full-time
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Job Title: Call Centre Executive (Hausa & Igbo)
Location: Lagos
Employment Type: Full-time
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Job Title: Call Centre Executive (Yoruba & Hausa)
Location: Lagos
Employment Type: Full-time
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Job Title: Call Centre Executive (Igbo & Yoruba)
Location: Lagos
Employment Type: Full-time
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Deadline: 10th October, 2020.
How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Pidgin)”
Note: Only shortlisted candidates will be contacted.
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