Sigma Consulting Group – Our client, a renowned Hospitality firm located in Lekki, Lagos State is recruiting to fill the position below:
Job Title: Operations Manager
Location: Lekki, Lagos
Employment Type: Full-time
- We seek for the ideal candidate who will be responsible for overseeing every department of our firm, ensure guests/ clients are satisfied with services provided, also to ensure smooth operations and hit maximum profit.
- Fully responsible for all aspects of all departments.
- Support and work with all Head of Departments in all aspects of running the hospitality space.
- Conduct occasional inspection of property to identify damaged utility and facilitate repair of replacement.
- Responsible for the overall management of operation of the hotel.
- Respond to client enquiries and assist with resolution of client problems.
- Ensure the premises are in operative condition as per category of the unit to receive and serve the guest.
- Ensure that the guests are 100% satisfied with every service provided in our clients hospitality space.
- Set and enforce customer service standards and procedures.
- Develop and implement strategies for promoting their services/brand in order to attract clients.
- Carry out survey to ensure and determine customer satisfaction level.
- Applicant must be a Bachelor’s of Science degree holder .
- Applicant must have minimum of two years experience in same position.
- Only applicants living in Lekki, Ajah and its environs would be considered.
- Management skills.
- Planning skills.
- Customer service skills.
- Ability to take initiative.
- Problem solving skills.
- Great communication skills.
- Interpersonal skills.
- Active listening skills.
Deadline: 29th October, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online