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Business and Finance

Customer Service Representative at PFI Capital Limited

PFI Capital is an Investment Advisory and Asset Management company licensed by the Securities and Exchange Commission as Corporate Investment Advisers and Portfolio/Fund Managers.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki Peninsula, Lagos

About the job

  • The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

  • Communicate with customers via all channels
  • Respond promptly to customers’ enquiries
  • Perform customer verification
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer’s needs
  • Maintain customer database
  • Compile reports on overall customer satisfaction.

Qualifications

  • At least 1 – 2 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.

Deadline: 4th December, 2020.

Method of Application
Interested and qualified candidates should send their CV to:¬†hr@pfi-ltd.com¬†using the “Job Title” as the subject of the email.

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