Employment Opportunities at Citygate Global Investment Limited

Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the position below:

Job Title: Relationship Manager (Payday / SME)

Locations: Delta, Imo, Lagos & Ogun
Employment Type: Full-time

Job Description

  • Acquisition of profitable new customers for banking business through the creation, development and maintenance of high-quality advisory relationship.
  • To actively seek new sales opportunities and generate business opportunities
  • Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
  • Achieve budgeted growth in banking operations within agreed and approved business risk limits.
  • Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
  • Develop referral networks and cross-sell products and services to in line with set targets.
  • Drive customer satisfaction through excellent service delivery.
  • Achieve performance growth in line with Key performance indicators.

Qualification & Experience Required

  • Must have at least 2 years’ experience in Microfinance product Marketing.
  • B.Sc / HND in a related discipline.
  • Evidence of professional qualifications will be an added advantage.
  • Good marketing and relationship management skills.
  • Candidate should be willing to resume immediately.

Job Title: Executive Thrift Officer

Locations: Kwara, Lagos, Ogun, Ondo, Osun & Oyo
Employment Type: Full-time

Job Description / Main Responsibilities
The Executive Thrift Officer also known as the Daily contribution collector has the following duties

  • Ensure daily collection of funds from SME daily contributors.
  • Manage thrift advance loans portfolio
  • Attend a daily morning meeting with Team Lead in the organisation’s preferred location.
  • Report directly to the Unit Head every day and the Team Lead every Mondays.
  • Submit to the Team Lead reports of all transactions daily.
  • Ensure set targets are met
  • Source for SME owners and other prospects interested in saving a stipulated amount of money with the bank for a given period of time.
  • Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.
  • Ensure all applicants are advised on fate of applications within reasonable time.
  • Maintains the privacy of customer information and the security of all records
  • Abide by all rules and regulations of the Bank.
  • Other duties as assigned by your supervisor.

Qualification & Experience Required

  • SSCE, NCE, OND qualification
  • Have at least 1 year marketing experience
  • Excellent interpersonal and communications skills
  • Proficiency in MS Office (Excel and Word)
  • Must be smart and pay attention to details.

Job Title: Relationship Manager (Payroll – Public Sector)

Locations: Abuja, Imo & Lagos
Employment Type: Full-time

Job Description

  • Accountable for driving new client acquisition, retention and growing market share.
  • To ensure effective and compliance requirements on documentation are met.
  • To actively seek new sales opportunities and generate business opportunities.
  • Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
  • Giving loan to both federal and state civil servants in Nigeria
  • Achieve budgeted growth in banking operations within agreed and approved business risk limits.
  • Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
  • Develop referral networks and cross-sell products and services to in line with set targets.
  • Drive customer satisfaction through excellent service delivery.
  • Achieve performance growth in line with Key performance indicators.
  • To perform any other task assigned from management from time to time.

Requirements

  • Must have at least 1 year experience in marketing payroll-public sector products.
  • Candidates should possess a B.Sc / HND qualification.
  • Good marketing and relationship management skills.

Job Title: Regional Recovery Officer

Locations: Abuja, Akwa Ibom, Cross River, Delta, Nassarawa & Rivers
Employment Type: Full-time

Job Description / Main Responsibilities

  • Recover bad debts from delinquent debtors.
  • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
  • Reduce the non-performing loans owed to a company.
  • Design work-out payment plans for debtors.
  • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
  • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
  • Maintain appropriate and comprehensive records of customer’ discussions.
  • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
  • Maintain confidentiality while handling customers enquires and information.
  • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
  • Report [daily] progress against target to the designated authority

Qualification & Required Skills

  • Degree / HND in related discipline.
  • 2 – 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
  • Effective communication and reporting skills
  • Basic mathematics and analytical skills as well as investigative and persuasive skills.
  • Problem-solving and decision-making skill
  • Knowledgeable of recovery best practice and approach.

Deadline: 31st March, 2021.

Method of Application
Interested and qualified candidates should send their CV to: careers@citygateglobal.com using the “Job Title & Location” as the subject of the email.

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