Centre Manager at the International Organization for Migration (IOM)

International Organization for Migration (IOM) – Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

We are recruiting to fill the position below:

Job Title: Centre Manager

CFCV.: CFCV2021.038
Duty Station: Yola
Organizational Unit: Mental Health and Psychosocial Support
IOM Classification: UG
Type of Appointment: Special Short-Term UngradedContract
Estimated Start Date: As Soon as Possible


  • To support women, men, girls and boys from IDP and host communities in Adamawa, IOM launched Phase I of the project supported by the KOREA government under the project “Strengthened Protection From Gender-Based Violence In Adamawa State In North-East Nigeria” during which a Multipurpose Community Center (MPCC) was constructed in Yola, Adamawa state.
  • The need to establish a space that facilitates youthengagement (youth centre), community meetings, skills acquisition for livelihood interventions and a space to engage on GBV issues was expressed by community members during a need’s assessment IOM conducted in February 2020.
  • Holistically, actions will be implemented to include the provision of Mental Health and Psychosocial Support, livelihood interventions, and other services such as the provisionof information about other services, resources and opportunities for the vulnerable populations.
  • All services will be provided both inhouse and other community activities to promote reintegration/community engagement, and support, it will be an open spacefor the entire community to be benefited. The MPCC complements already existing services in the community that address the psychosocial needs of the displaced populations and their host community, as affected by the on-going emergency.
  • The Center Manager will work as part of the care team and will be responsible forsupporting in all daily activities, organize mentorship sessionand provide guidance to thecareteam on weekly / monthly activity work plans and ensure quality psychosocial support and GBV services are provided.
  • Under the overall supervision of the project manager, and under the direct supervision of the protection field assistant.

More particularly, he/she will be responsible for the following duties:.He/she will carry out the following duties and responsibilities:

Core Functions / Responsibilities

Staff Management and Supervision:

  • Spearhead and support the implementation (where possible periodically co-facilitate) daily activities such as PSS/recreational activities.
  • Mentor teams and in mid-year develop capacity building plan through assessing the training needs for staff working in MPCC.

Technical Support:

  • Coordinate with the protection field assistant to organize supervision session including on-job, mentorship and provideguidance to the care team to ensurethe highest quality psychosocial support and case management is provided and meets quality standards that are in line with MHPSS and GBVIASC guidelines, principles and best practices.
  • Participate in the development of the Psychosocial Support (PSS) and GBV tools,resources, information materials and PSS activities.
  • Work closely with the care team to conduct period need assessment (ensure group discussions with targeted population facilitate participation, engagement with host community and assess the needs of community members).


  • Collaborate with and keep the project manager aware of all operational issues, program needs, highlight gaps, challenges and any key information necessary to ensure services remain relevant to community members.
  • Organize regular planning and weekly debriefing sessions with care team.
  • Oversee and ensure utilization of the referral pathway in the provision of services for those in need in adhering to the guidelines,principles using the survivor centred approach as well as foster key service provider relationships maintained.

Reporting and Documentation:

  • Complete weekly, monthly activity reports, develop and maintain work plans to achieve activities.
  • Perform all other duties, as needed or requested by the supervisor.
  • Perform such other duties as may be assigned.


  • Bachelor’s degree in social sciences, gender studies, public health, social work, humanities, law or other related discipline.
  • 2-3 years’ experience with a minimum of three years’ work experience of GBV in emergencies, protection, and gender programming.


  • Experience in counselling, social work or other related field.
  • Strong knowledge of IASC MHPSS, GBV Guidelines and Gender Handbook, Humanitarian Principles, IASC Protection, GBV and CP minimum standards and guidelines.
  • Practical experience working with mixed group (host communities and IDPs) women, men, girls and boys.
  • Understands the challenges and obstacles women and girls face regarding cultural practices, norms, and society pressures.
  • Must be comfortable to attend and facilitate internal/external meetings, representing MHPSS and GBV issues.
  • Strong understanding of standard operational procedures, and practices, psychosocial support and life skills programmingto promote survivor healing and recovery.
  • Demonstrated understanding of GBV guiding principles and ability to maintain confidentiality and respect for survivors.
  • Displays cultural, gender, religion, race, ethnicity, and age sensitivity and adaptability.


  • Good interpersonal skills including ability to gain trust and build relationships.
  • Ability to handle multiple tasks; proven self-initiative and problem-solving abilities.
  • Good report writing skills.
  • Strong computer skills on MS word, Excel.


  • Fluency in English is requiredmand fluent in Hausa, Kanuri and shua Arabicis required.

Required Competencies


  • The incumbent is expected to demonstrate the following competencies:


  • Inclusion and respect for diversityrespects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency:maintainhigh ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent,and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2:

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results produces and delivers quality results in a service-oriented and timely manner;is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge continuously seeks to learn, share knowledge,and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication:encourages and contributes to clear and opencommunication; explains complex matters in an informative, inspiring,and motivational way.


  • Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  • Only candidates residing in the country of the duty station within commuting distance of the duty station will be considered.
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
  • Women with the above qualifications are encouraged to apply.

Deadline: 4th May, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online
Submit their applications via email to: HRNIGERIA@iom.int indicating position applied on subject line.

For the applications to be considered valid, IOM only accepts applications with a cover letter  not more than one page specifying the motivation for application, addressed to “Human Resources, International Organization for Migration (IOM)” and with a subject line “CFCV2021.38. Yola Center Manager”.


  • All applications should include a functional email address, mobile numbers and detailed curriculum vitae (CV).
  • Please note that this position is open only toNigerian National applicants and only shortlisted candidates will be contacted.
  • IOM is committed to a diverse and inclusive environment. Internal candidates are eligible to apply to this vacancy.
  • For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


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