Categories
Hospitality / Travel / Tourism

Current Vacancies at Ogeyi Place Hotels Limited

Ogeyi Place Hotels Limited – We are a leading 5-star international luxury hotel strategically located in the city of Port Harcourt and are currently seeking for employment dynamic, result-oriented and self-motivated candidates to fill the position below:

Job Title: Housekeeper (Female)

Location: Port Harcourt, Rivers
Employment Type: Full-time
Reports To: Executive Housekeeper

Brief

  • We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail.
  • The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Responsibilities

  • Dusting and polishing furniture and fixtures
  • Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks
  • Maintaining a clean and sanitary kitchen area
  • Making beds and changing linens
  • Sweeping/vacuuming, polishing, and mopping hard floors
  • Sorting, washing, loading, and unloading laundry
  • Ironing clothing items
  • Using any cleaning equipment such as vacuums, mops, and other cleaning tools
  • Keeping bathrooms stocked with clean linens, toiletries, and other supplies
  • Cleaning mirrors and other glass surfaces
  • Emptying trash receptacles and disposing of waste
  • Washing blinds
  • Tidying up rooms
  • Reporting any necessary repairs or replacements

Required Knowledge, Skills and & proficiencies

  • Candidates should possess an FSLC, HND, OND qualification with 3 – 4 years experience.
  • Knowledge of and experience in Cleaning and Sanitising rooms to varying levels to meet requirements,
  • Willingness to Learn new cleaning methods and how to use various pieces of equipment,
  • Ability to Adapt to Different Situations and Change Work Processes to accommodate customer needs
  • Ability to Take Criticism,
  • Listening Skills to make sure that they are meeting the needs of their clients for cleanliness and sanitation standards,
  • Good Customer Service skills, Reliability,
  • Organisational skills,
  • Integrity and Honesty,
  • High Energy Levels.

Job Title: Sales and Marketing Personnel

Location: Port Harcourt, Rivers
Employment Type: Full-time
Reports To: Sales Director

Brief

  • Sales and Marketing personnel networks with potential clients, manages large accounts, works to maintain a loyal customer base, and oversees hotel sales and marketing strategies.

Responsibilities

  • Demonstrates products and services as deemed necessary by clients and management
  • Schedules appointments and meetings as necessary
  • Answers questions from clients
  • Researches client base to find new types of customers and sells to them accordingly
  • Creates a plan for gaining customers and then retaining them
  • Analyzes and creates a plan for engaging the target market
  • Analyzes the competition to create a plan for engagement
  • Demonstrates superior time management skills and meets sales deadlines
  • Analyzes current client base or target market for the hotel.
  • Devises new ways to expand that client base.
  • Develops promotional and advertising materials for the hotel.
  • Oversees distribution of marketing materials.
  • Reaches out to organizations and businesses that might require a hotel for conferences and events.
  • Meets with representatives from these companies to explain the hotel’s merits and amenities.
  • Networks with wedding planners and special event planners to encourage hotel bookings.
  • Designs and advertises special group rates and packages to increase larger bookings.
  • Overcomes hesitations of clients to close a sale.
  • Manages accounts of high-profile clients.
  • Processes payments and applies discounts as necessary.
  • Addresses and resolves any issues or complaints regarding sales or marketing.
  • Ensures that guests are enjoying their stay at the hotel and that large group needs are met.
  • Maintain contact with clients to obtain feedback and encourage continued patronage.

Requirements

  • Bachelor’s Degree required, with high proficiency in computer:
  • 4 years of experience in the sales and marketing sector, preferably in the hospitality section.

Required Knowledge, Skills and Abilities:

  • Demonstrates strong organizational skills.
  • Exhibits excellent interpersonal and customer service skills.
  • Is willing and able to travel to establish and maintain client networks.
  • Demonstrates ability to think creatively and analytically.
  • Is capable of creating and maintaining a large client network.
  • Demonstrates familiarity with budget software and financial management.
  • Communicates clearly and effectively.
  • Possesses strong leadership skills.
  • Is familiar with the workings of the hotel and hospitality industry.
  • Demonstrates strong persuasive and negotiation skills.
  • Works well with a variety of different individuals.

Job Title: Waiter / Waitress

Location: Port Harcourt, Rivers
Reports To: Food and Beverage

Brief

  • The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Always aware of Guest satisfaction to deliver the perfect service experience.
  • Ensure high quality of food and beverages to Guests.
  • Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment.
  • Guests must feel welcome, comfortable and well attended to at all times.

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Clear dirty plates, glasses and silverware to Stewarding for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. events & parties)
  • Follow all relevant health and safety department regulations
  • Provide excellent customer service to guests
  • Wait on tables and provide quality service to the customers who arrive at the restaurant.
  • Be fully aware of the menu and the specials to inform the customers.
  • Suggest specials and appropriate dishes to customers when required.
  • To take down orders, deliver it to the kitchen and serve the prepared dishes on the table.
  • Regularly replenish the food in the buffet.
  • Enquire if you could be of service regularly.
  • Be courteous and well mannered.
  • Address problems and negotiate with efficiency.
  • Multitask with other tables, orders and always have your eye open for when a customer calls.
  • Keeping the table clean and tidy.
  • Ensure the health department regulations and the quality policy of the restaurant is upheld.

Requirements

  • First Degree or Diploma in Hotel Management or related course. Training with subjects concerning the food service industry is a bonus.
  • 4 years of experience in the Food and Beverage service is required. Customer service experience preferred, preferably in the hospitality section.
  • Prior experience as a waiter or waitress.
  • Excellent communication and listening skills.
  • Effective multitasking and time management skills.
  • Enthusiastic, friendly and well mannered.
  • Must have patience while dealing with a customer.
  • Basic computer or software knowledge.

Required Knowledge, Skills & Proficiencies:

  • Basic Math
  • Verbal Communication
  • Customer Service
  • Resolve Conflict
  • Teamwork
  • Persistence
  • High Energy
  • Sell to Customer Needs
  • Thoroughness
  • Professionalism
  • Client Relationships
  • Physical Strength
  • Stamina.

Job Title: Chef (National & Continental)

Location: Port Harcourt, Rivers
Employment Type: Full-time
Reports To: Head Chef

Brief

  • A trained professional cook who is proficient in all aspects of food preparation. A head chef, oversees all aspects of the kitchen.
  • Will work closely with other cooks, create menu items and determine food inventory needs.
  • Prepares and cook foods of all types.

Responsibilities
Handle Food Production and Provide the Highest Food Quality:

  • Maximizes guest satisfaction by providing the highest food quality consistent with cost control and profitability margins of the hotel kitchen.
  • Assures adherence to standards of food quality, preparation, recipes, and presentation
  • Oversees all food production related areas
  • Cleans food preparation areas as determined by law and company policy
  • Prepares foods to the specifications of the client
  • Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
  • Seasons food according to recipes or hotel standard and needs
  • Orders ingredients and spices as needed
  • Operates various kitchen appliance such as a blender, oven, grill, or stand mixer
  • Portions, arranges, and garnishes food based on client preference
  • Assists other cooks during the food assembly process
  • Devises new recipes
  • Estimates expected food consumption and organizes preparation
  • Keeps records and accounts of food purchases
  • Orders new menu items for specials or cheap deals
  • Butchers and cooks animal meat based on the atmosphere
  • Meets with customers to ensure a great meal experience
  • Prepares any necessary sauces or accompaniments before meal service begins
  • Offers a creative menu to attract guests
  • Cleans up after business hours
  • Communicates with Head Chef and management about how to improve meal service
  • Co-ordinates activities, times and communicates priorities to ensure correct preparation, and delivery time to provide food for functions, a la carte, groups, breakfast and rooms service
  • Facilitates communication between kitchen production and service staff
  • Assures that proper safety, hygiene, and sanitation practices are followed
  • Ensures readiness and compliance in case of last minute changes to reservations
  • Ensures that prices and portions are offered in accordance with food and beverage profit objectives.

Health and Safety:

  • Adheres to all health, sanitation and food safety rules and regulations, and makes sure that all staff adheres to these
  • Ensures that all potential and real hazards are reported and reduced immediately
  • Fully understands the hotel’s fire, emergency, and bomb procedures
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.

Miscellaneous:

  • Develops guest / market oriented menus, and changes menus regularly to reflect local, international, seasonal and national trends.

Requirements

  • Candidates should possess an OND / HND qualification with 5 years work experience.

Skills and Qualifications:

  • Culinary Arts, Kitchen Equipment Knowledge, Butchering, Knowledge of International Cuisines, Creativity, Interpersonal Skills, Culinary Arts Training, Basic Computational Skills, Organisational Skills, Verbal Communication.

Deadline: 5th June, 2021.

How to apply
interested and qualified candidates should send their CV in Microsoft Word format to: recruitment@ogeyiplace.com using the Job Title as the subject of the mail.

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