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Business and Finance

Customer Service Representative / Call Centre Agent in a Reputable Financial Institution

Tribest Corporate Support Limited – Our client, a Financial Institution is currently recruiting to fill the position below:

 

Job Title: Customer Service Representative / Call Centre Agent

Location: Victoria Island, Lagos
Employment Type: Full-time

Requirements

  • OND / NCE / B.Sc in any field.
  • Must not be more than 27 years old.
  • Good knowledge of MS Office especially Excel and Word.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Strong communication and interpersonal skills.

Job Responsibilities

  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Providing feedback on the efficiency of the customer service process.

Salary

  • Very Attractive + Hmo + Pension

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 31st August, 2021.

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