Collection Officer at OTP Internet Technology (9Credit)

OTP Internet Technology (9Credit) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.

We are recruiting to fill the position below:

Job Title: Collection Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Specifications

  • Minimum of a B.Sc / HND / OND qualification.
  • 1 year work experience.
  • Tech-savvy with working knowledge of Microsoft packages.
  • Goal oriented so as to meet daily targets.
  • Excellent communication skill (written and oral).
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays.
  • Customer service training/experience.

Job Responsibilities

  • Monitor accounts to identify overdue payments.
  • Make calls to customers about their loan repayments.
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts.
  • Negotiate payment plans and schedules.
  • Conduct collections process on each customer that includes, phone calls, emails and text messages.
  • Develop collection methods that brings in revenue and ensure full repayment of loans.
  • Process payments and refunds.
  • Keeping accurate records and reports on collection activities.

Deadline: 12th August, 2021.

How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.


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