OTP Internet Technology (9Credit) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.
We are recruiting to fill the position below:
Job Title: Collection Officer
Location: Ikeja, Lagos
Employment Type: Full-time
- Minimum of a B.Sc / HND / OND qualification.
- 1 year work experience.
- Tech-savvy with working knowledge of Microsoft packages.
- Goal oriented so as to meet daily targets.
- Excellent communication skill (written and oral).
- Patience, ability to manage stress and negotiation skill.
- Open to working on Saturdays.
- Customer service training/experience.
- Monitor accounts to identify overdue payments.
- Make calls to customers about their loan repayments.
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts.
- Negotiate payment plans and schedules.
- Conduct collections process on each customer that includes, phone calls, emails and text messages.
- Develop collection methods that brings in revenue and ensure full repayment of loans.
- Process payments and refunds.
- Keeping accurate records and reports on collection activities.
Deadline: 12th August, 2021.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.
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