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Business and Finance

Loan Collection Officer at Bytefin Nigeria Limited

Bytefin is a finance tech company and has been granted a loan business license by the Lagos government. Bytefin’s main business is to provide personal credit loan services to Nigerian citizens!

We are recruiting to fill the position below:

Job Title: Loan Collection Officer

Location: Ikeja, Ogba, Maryland & Ojota, Lagos
Employment Type: Full-time

Job Description

  • Contacting & Interacting with Debtors via telephone
  • Negotiating payoff deadlines and payment plans.
  • Work closely with Team leads, Operations Manager, and Head of Operations to ensure synergy and all-time customer satisfaction while ensuring debts are being recovered and paid up.
  • Adherence to call script and call center policies.
  • Collecting payment on debts
  • Understanding reasons for late payment.
  • Ensuring the resolution of delinquent accounts
  • Tracking outstanding debts
  • Plan course of action to recover owed money.
  • Compile Reports

Requirements

  • B.Sc Degree, HND or OND qualification with 0 – 3 years relevant work experience.
  • Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms
  • Solid understanding of repayment schedules and bad debt management
  • Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
  • Negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
  • Ability to work with others in a close manner
  • Good computer skills
  • Good multi-tasking skills.
  • To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
  • Must reside in Lagos.

Salary
N50,000 Monthly + Performance bonus based on KPI.

Deadline: 21st September, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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