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Recruitment / Consulting

Customer Service Executive at Septagus Consulting Nigeria Limited

Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Ibadan, Oyo
Employment Type: Full-time

Core Responsibilities

  • Receive customers and address all issues concerning their faulty products.
  • Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
  • Forward all Job Card and faulty products to the service centre supervisor.
  • Preparation of defective parts failure report(Panel, PCB & Compressor )
  • Preparation of daily work report.
  • Daily follow up on the engineers to confirm status of jobs.
  • Responsible for happy calls to customers and dealers.
  • Responsible for spare part request in line with job card details.
  • Responsible for job completion feedback to the customer.

Requirements

  • Bachelor’s Degree or equivalent.
  • Minimum of 2 years’ experience in a similar role.
  • Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint.

Deadline: 9th September, 2021.

How to Apply
Interested and qualified candidates should send their CV (MS Word) to: recruit@septagusconsulting.com using “Customer Service Executive” as the subject of the email

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