Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.
We are recruiting to fill the position below:
Job Title: Customer Service Executive
Location: Ibadan, Oyo
Employment Type: Full-time
Core Responsibilities
- Receive customers and address all issues concerning their faulty products.
- Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
- Forward all Job Card and faulty products to the service centre supervisor.
- Preparation of defective parts failure report(Panel, PCB & Compressor )
- Preparation of daily work report.
- Daily follow up on the engineers to confirm status of jobs.
- Responsible for happy calls to customers and dealers.
- Responsible for spare part request in line with job card details.
- Responsible for job completion feedback to the customer.
Requirements
- Bachelor’s Degree or equivalent.
- Minimum of 2 years’ experience in a similar role.
- Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint.
Deadline: 9th September, 2021.
How to Apply
Interested and qualified candidates should send their CV (MS Word) to: recruit@septagusconsulting.com using “Customer Service Executive” as the subject of the email
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