Recruitment / Consulting

IT Support Personnel at Anadach Consulting Limited

Anadach Consulting Limited – Our client is a leading provider of world-class Healthcare Services for over 15 years in Lagos. The facility is a growing family practice that places a strong emphasis on the delivery of high-quality Patient-centered family medicine.

As a result of expansion and strategic initiatives aimed at delivering increased value to the patient experience, career opportunities exist for high performing professionals that can contribute in a rapidly growing organization in the position below:

Job Title: IT Support Personnel

Location: Victoria Island, Lagos
Reports to: The System Administrator.

The Role

  • The candidate will be responsible for maintaining the computer networks of the organization, providing technical support, and ensuring the whole company runs smoothly.
  • He / she will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems as they arise.
  • The candidate should have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems.
  • The ideal candidate should also have great troubleshooting abilities and attention to detail.

Duties and Responsibilities

  • Ensure 99% uptime of all IT equipment which includes Servers, Intranet and Internet, Telephones, users’ system, and other related tools.
  • Update and maintain the clinic website
  • Support LANs, WANs, network segments, Intranet, and internet systems.
  • Analyze system logs and identifying potential issues with computer systems.
  • Integrate new technologies into existing data center environments.
  • Perform routine audit of systems and software.
  • Apply operating system updates, patches, and configuration changes.
  • Answer technical queries and assisting users.
  • Document the configuration of the system.
  • Back up of all electronic data daily.
  • Assist with general administrative tasks
  • All other tasks as may be assigned
  • Website updates
  • Network segments, Internet, and intranet systems support
  • Computer systems and other peripherals
  • Administration of data center and components
  • Optimum utilization of software purchased
  • Resource for technical (IT) queries.

Qualifications and Experience

  • Bachelor’s Degree in Information Technology and / or Computer Science
  • At least 3 years in an IT role of any capacity within any organization
  • Any other relevant qualification or training is an added advantage
  • Experience working in a medical facility is desirable

Behavioral Competencies:

  • Ability to build and manage relationships with others, especially staff and clients
  • Ability to exhibit the characteristics of a professional person at all times
  • Must be able to take initiative
  • Must be enthusiastic and a team player
  • Must have good observation skills
  • Must be able to multitask
  • Must be able to demonstrate good stress management
  • Must be a good communicator and possess good organizational skills
  • Must have integrity
  • Must be a quick learner
  • Must be empathetic
  • Must be friendly.

Technical Competencies:

  • Can identify and fix basic technological issues
  • Has good knowledge of the latest technology used in thriving medical facilities
  • Can prioritize tasks effectively
  • Can effectively and efficiently analyze data.
  • Has excellent presentation skills.
  • Ability to negotiate effectively.
  • Ability to coordinate effectively.

Essential Competencies and Attributes:

  • English – must be proficient in both written and spoken aspects of the language
  • Any other language skill is an added advantage
  • Excellent use of Microsoft Office (Word, Excel, and PowerPoint), EMR (INSTA), reporting software, coding, and managing websites.

Deadline: 10th November, 2021.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

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