Mosgbenks Global Services Limited (MGS) is an International Education and Immigration Consulting firm registered with Corporate Affairs Commission.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Akowonjo, Lagos
Employment Type: Full-time
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Applicants must possess a minimum of OND in any relevant field of study.
- 1 – 5 years work experience.
N30,000 – N100,000 month.
Deadline: 25th March, 2022.
How to Apply
Interested and qualified candidates should forward their Resume to: email@example.com using the Job title as the subject of the email.
Note: All interested applicant must reside within Alimosho and its environ (Strictly).