Senior Technical Officer, Total Quality Leadership and Accountability at Family Health International (FHI 360)

Family Health International (FHI 360) is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.

We are recruiting to fill the position below:

Job Title: Senior Technical Officer, Total Quality Leadership and Accountability

Requisition ID: 2022201929
Locations: Delta, Ekiti & Osun
Job Type: Full time
Supervisor: Senior Technical Advisor, TQLA

Basic Function

  • The STO TQLA under the supervision of the Senior Technical Adviser, Total quality leadership and accountability (TQLA) participates in the provision of technical assistance aimed at the use of evidence (data) to respond to the needs of a United States Centers for Disease Control and Prevention (CDC) funded grant project.
  • S/he will deploy the TQLA approach to prioritize local solutions to address local challenges, and improve performance outcomes, across both the key population (KP) and general population programs.
  • The STO TQLA will supervise and utilize large data sets to find opportunities for improving program implementation, strategy optimization, and provide data-driven feedback to both the Government of Nigeria and the donor.
  • S/he will collaborate and engage with stakeholders including subrecipient (SR) Project leadership, state ministries of health and SR staff.
  • S/he will lead participatory priority needs setting, planning and activity scheduling with key SR staff and health workers. Lead mentorship of SR staff and health workers on TQLA approaches.
  • Support the provision of technical and adaptive management support to HIV program managers and providers on data use, transparency, mutual accountability, and implementation fidelity.
  • Conduct needs based, targeted technical assistance including continuous mentorship of multi-level managers in assigned SRs on TQLA, promoting data utilization for daily course correction and adaptive management.
  • Support daily SRMs – mainstreaming of data from all beneficiary populations Support the scale up of proven and evidence based technical strategies including differentiated service delivery models that will contribute to achieving the project’s purpose.
  • Prepare reports and work participatorily on the TQLA documentation. Perform other duties as assigned.

Qualifications and Requirements

  • PH.D Degree in Public Health, Health Information System, Demography, Statistics, or related field, with emphasis on quantitative analysis, with 3 to 5 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for HIV, Key Population, and other Global Health Initiatives.
  • Or MPH or MS/MA in Public Health, Health Information System, Demography, Statistics, or relevant Degree with 5 to 7 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for HIV, Key Population, and other Global Health Initiatives.
  • Or BS/BA in Statistics, Pharmacy, Microbiology, Monitoring, and Evaluation or in relevant degree with 7 to 9 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for HIV, Key Population, and other Global Health Initiatives.
  • Familiarity with Nigerian public and private sector health systems and NGOs and CBOs is highly desirable.

Knowledge, Skills & Attributes:

  • First-hand knowledge of the Nigerian health system, stakeholders and actors with demonstrated ability to critically appraise situations and design strategic interventions.
  • Knowledge and expertise in developing dashboards using data visualization softwares such as Power BI and Tableau.
  • Knowledge of health and development programs in developing countries in general and Nigeria specifically, across Global Fund and PEPFAR donor requirements.
  • Strong problem-solving skills with an emphasis on innovation design and strategic frameworks using technology.
  • Knowledge on data utilization through use of dashboards to identify bottlenecks for real time course correction and adaptive management.
  • Knowledge and experience in project-level or state/national-level monitoring and evaluation system implementation for KP, general population and other Global Health Initiatives.
  • Knowledge of Nigerian community and clinical setting, including government and non-government settings.
  • Sensitivity to cultural differences and understanding of the social, political, and ethical issues surrounding HIV infections.
  • Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants, and recipients of assistance.
  • Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
  • Well-developed report writing skills High degree of proficiency in written and spoken English communication.
  • Well-developed computer skills. Ability to travel within Nigeria 25% time.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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