MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Analyst – Customer Analytics East, Marketing
Job Identification: 1636
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Analytics
Division: Marketing
Description
- Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making.
- Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements
- Maintain computerized collection and track relevant data and appropriate records of research methods and results
- Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position
- Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools
- Provide support to campaign segmentation analyst as required
- Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
- Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data
- Perform Customer Lifecycle Management data analysis and requests
- Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
- Interface with financial analysts and business units to understand their data requirements and reporting needs
- Liaise with product management managers to understand the data needed to support and monitor product performance
- Monitor network coverage and QoS to identify competitive weakness and strength areas
Requirements
Education:
- First Degree in Economics, Statistics, Mathematics, Computer science, Engineering, or any related field
- Fluent in English
Experience:
- 3 – 7 years’ experience which includes:
- 2 years in a business analyst or business analyst support role
- 2 years’ work experience within data analysis, programming, reporting or general business experience, including formal business/market analysis and data manipulation/mining experience
- Understanding of sales channel.
Deadline: 19th October, 2022 (11:59 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
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