Team Member, Recovery at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Recovery

Location: Nigeria

Job Objective(s)

  • Coordination of Loan Recovery activities within assigned business offices.
  • Management of Memorandum bad debts portfolio and Loan Loss portfolio & erstwhile CTB database.
  • Recovery of watch-list accounts & transferred accounts with early warning signals to avoid further deterioration.
  • Review & Processing Loan repayment proposals.

Duties & Responsibilities

  • Coordination of Loan Recovery activities within assigned business offices and ensure that the advised recovery target is achieved.
  • Management of Memorandum bad debts portfolio and Loan Loss portfolio within assigned business offices.
  • Originate Loan repayment proposals for requests from indebted customers for management’s consideration.
  • Initiate proposals for the realization, repossession, and sale of pledged assets and properties of indebted customers.
  • Rendition of fortnightly / monthly debt recovery reports for the region to the Regional Head (RH) for onward submission to Financial reporting, Performance management, Remedial Management & Credit Recovery Division.
  • Achieve recovery financial target in line with the advised budget.
  • Recovery of watch-list accounts & transferred accounts with early warning signals to avoid further deterioration.
  • Manage relationships with debtor customers to ensure compliance with repayment agreements, court orders, regulatory requests (EFCC, CBN, Police, etc.) & restructure requests.
  • Review, process and reconcile accounts of indebted customers’ complaints to ensure amicable resolution & payment of an agreed sum.
  • Conduct and document recovery visitation to customers.
  • Coordinate ad hoc reports for the group.

Knowledge & Skills Required

  • First Degree in any related field.
  • Minimum of 2 years work experience required
  • General Branch Operations.
  • Prudential guidelines.
  • Problem loan management.
  • Knowledge of the Loan Recovery function.
  • Basic credit Skills.
  • Good Customer relations
  • Communication Skills
  • Basic banking operations knowledge.
  • Effective reporting.
  • Negotiating Skills.
  • Initiative & analytical judgment.
  • Management Skills .

Deadline: 5th December, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Click here for more information


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