GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Locations: Lekki Phase 1 & Balogun – Lagos,
Employment Type: Contract
Role / Responsibilities
- Process customer requests, parcel registration/collections and keep updated customer records.
- Provide accurate, valid and complete information to customers.
- Resolve customer complaints via phone calls and emails.
- Escalate all exceptions for resolution.
- Manage and track inbound and outbound items on a daily basis.
Requirements
- Candidates should possess a Bachelor’s Degree / HND / OND qualification.
- 0 – 2 years relevant experience.
- Fluent in written and spoken English.
- Proficiency in Microsoft Office.
- Applicants should be resident around Balogun Market, Lagos Island axis and Lekki Phase 1 axis.
Deadline: 2nd May, 2023.
Method of Application
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the mail.
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