Customer Care Representative at Veritasi Homes and Properties Limited

Veritasi Homes and Properties Limited is a world-class real estate development company driven by value innovation and optimum service to deliver affordable homes.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lagos
Employment Type: Full-time

Responsibilities
Customer Service Responsibilities list:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call-handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution

Requirements

  • Interested candidates should possess a Bachelor’s Degree in relevant fields with 3 years work experience.
  • Must be a customer-oriented service representative.

 

 

How to Apply
Interested and qualified candidates should send their CV / Resume in PDF to: zainab@veritasihomes.com using the Job Title as the subject of the mail.

 

Application Deadline 27th June, 2023.


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