Job Recruitment at Eden Care & Resourcing Limited

Eden Care & Resourcing Limited is a Human Resource Consulting firm with a specialisation in the recruitment & training of Domestic and Support staff. We allow you to focus on your professional goals and aspirations, we specialize in the placement of competent staff for organizations. We do not only hire & place staff, but we also engage organizations in capacity building for enhanced corporate effectiveness.

We are recruiting to fill the following positions below:

1.) Customer Service Representative

Job Location: Omole Phase 2, Magodo – Lagos
Employment Type: Full-time

Job Brief

  • We are looking to hire an experienced customer service representative, who is willing to develop some of our Social Media content

Job Responsibilities

 

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Meet personal/customer service team sales targets and call-handling quotas
  • Manage large amounts of incoming calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements

  • Higher National Diploma holder.
  • Must have experience in Sales and Social Media content/strategy or in a similar role.
  • Must have the ability to create catchy content.
  • Excellent multi-tasking skills
  • Great customer service skills
  • Excellent knowledge of Facebook, Twitter, Instagram,
  • Familiar with product photography
  • Excellent communication skills

Method of application
Interested and qualified candidates should send their Applications and Resume to: careers@edencarelimited.com using the Job Position as the subject of the email.

Note: For further enquiry, kindly reach us on 08094711700

 

 

2.) Human Resources (HR) Officer

Job Location: Anthony, Lagos
Employment Type: Full-time

Job Description

  • The ideal candidate is to assist the team in managing HR operations and achievement of set goals and objectives for clients.

Job Responsibilities

  • Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
  • Prepare recruitment reports to clients
  • Coordinate employees onboarding, induction/Orientation based on the existing company’s designed template and create new ones when needed.
  • Ensure effective compliance with general HR policies and practices
  • Attend staff meetings, take minutes and follow up on action plans
  • Assist in performance management processes of outsourced staff
  • Support the management of disciplinary and grievance issues
  • Assist with planning and scheduling training programs
  • Assist with other administrative tasks as needed.

Requirements

  • B.Sc / HND in any field
  • 1 – 2 years of working experience in HR preferably in Consulting.
  • Good verbal and written communication skills
  • Good knowledge of search Microsoft packages
  • Basic knowledge of labour legislation
  • Male candidates are encouraged to apply.

Method of application
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Position as the subject of the email.

Note: Only shortlisted candidates would be contacted.

 

3.) Data Analyst

Job Location: Lagos
Employment Type: Full-time

Job Brief

  • We are looking to hire a data analyst to join our data team.
  • You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues.
  • To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases.

Responsibilities

  • Managing master data, including creation, updates, and deletion.
  • Managing users and user roles.
  • Provide quality assurance of imported data, working with quality assurance analysts if necessary.
  • Commissioning and decommissioning of data sets.
  • Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
  • Generating reports from single or multiple systems.
  • Troubleshooting the reporting database environment and reports.
  • Evaluating changes and updates to source production systems.
  • Processing confidential data and information according to guidelines.
  • Helping develop reports and analysis.
  • Managing and designing the reporting environment, including data sources, security, and metadata.
  • Supporting the data warehouse in identifying and revising reporting requirements.
  • Supporting initiatives for data integrity and normalization.
  • Training end-users on new reports and dashboards.
  • Providing technical expertise in data storage structures, data mining, and data cleansing.

Requirements

  • Bachelor’s Degree from an accredited university or college in computer science.
  • High-level experience in methodologies and processes for managing large-scale databases.
  • Demonstrated experience in handling large data sets and relational databases.
  • Work experience as a data analyst or in a related field.
  • Ability to work with stakeholders to assess potential risks.
  • Ability to analyze existing tools and databases and provide software solution recommendations.
  • Ability to translate business requirements into non-technical, lay terms.
  • Understanding of addressing and metadata standards.
  • High-level written and verbal communication skills.

Method of application
Interested and qualified candidates should send their Applications and CV to: mayowa.a@edencarelimited.com using the Job Position as the subject of the email.

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