Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
We are recruiting to fill the position below:
Job Title: Account Configuration Associate
Location: Lekki, Lagos
Employment Type: Full-Time
Department: Professional Services
The Role
- We are looking for an account configuration associate who will assist in setting up and configuring both enterprise and SMB merchants’ accounts.
- Reporting to the Account Configuration Manager, you will play a key role in ensuring customer satisfaction and enhancing the customer experience.
Responsibilities
- Assist in configuring merchant accounts including (MCC review & MID creation) according to specifications
- Collaborate with other teams to understand and implement customer requirements
- Maintain accurate records of all account configuration activities
- Participate in team meetings and training to stay updated on product changes and developments
- Contribute to the improvement of account configuration processes
- Support the Account Configuration Manager in meeting team KPIs and objectives
Required Competency and Skillset to be a Waver
- Bachelor’s Degree in Business, IT or a related field
- Minimum of 3 years of experience in an account management or customer service role, preferably in the payment industry
- Excellent attention to detail and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, dynamic environment
Method of Application
Interested and qualified candidates should:
Click here to apply online
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