Key Accounts Manager at FairMoney

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Key Accounts Manager

Location: Jos, Plateau
Employment Type: Full-time
Department: Marketing and Branding

About the Role

  • Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
  • We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales and Customer relationships.

Role and Responsibilities
Below are the roles and responsibilities but not limited to:

  • He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
  • Engaging with a portfolio of merchants to introduce them to our products.
  • Onboard and retain the merchants and nurture those key relationships over time.
  • Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
  • Coordinating pre-sales and post-sales follow up
  • Hit target quotas for set KPIs (Transaction value, volume, and revenue).
  • To achieve their daily, weekly, and monthly target of transactions
  • To reactivate the inactive accounts by calling, and visiting them
  • Monitoring market trends and providing regular competitor feedback
  • Have a good understanding of the business’s products or services and be able to advise others about them
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

Requirements

  • A minimum of 3 to 6 years of experience with a proven record as a Key Accounts Manager managing merchants in Banking, Fintech, and related Financial Institutions.
  • Must have an Android phone.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development

 

Method of Application
Interested and qualified candidates should:
Click here to apply online


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