Pershing Hills Elementary is an elementary school located in Lagos with a focus on Early Years and Elementary education. The school aims to build confident and creative thinkers with a relevant education for their future.
We are recruiting to fill the position below:
Job Title: Customer Service Manager
Location: Lekki, Lagos
Employment Type: Full-time
Role Description
- This is a full-time on-site role for a Customer Service Manager.
- The Customer Service Manager is responsible for overseeing the customer support team to ensure customer satisfaction.
- This includes managing customer inquiries, resolving complaints, and analyzing customer feedback.
- The Customer Service Manager is also responsible for maintaining accurate customer records and reports.
Qualifications
- Bachelor’s Degree in Business Administration, Education, or related field
- Minimum of 3 years experience
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Analytical skills to evaluate customer feedback and performance metrics
- Excellent communication skills to effectively interact with customers and team members
- Demonstrated ability to lead and motivate a team for peak performance
- Experience working in a school or education setting is a plus.
Salary
N100,000 – N300,000 / month.
Deadline: 21st September, 2023.
How to Apply
Interested and qualified candidates should send their updated Resume and Cover Letter to: hr@pershinghills.com using the Job Title as the subject of the mail.
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