M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
We are recruiting to fill the position below:
Job Title: Support Engineer – Unified Comms
Location: Lagos
Reports to: Technology
About the Job
- Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organization.
- This is a fully remote 2nd line Support role in a small team supporting M-KOPA’s 1000+ contact centre users on their VOIP, PBX and Cloud Infrastructure.
- Essential skills for the role should include, experience in a similar sized “high availability” call centre support environment. Windows and Linux server admin skills, IPSec, SQL and Azure skills are vital.
- There is a on-call week for support 1 in 4 weeks, that is compensated and the team boasts a collaborative learning environment where new tech is at the forefront.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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