Key Accounts Managers in a Leading Commercial Bank

Fort Knox Outsourcing  – Our client, a leading Commercial Bank (with offices on 3 continents), is recruiting suitable candidates to fill the position below:

 

Job Title: Key Accounts Manager

Locations: Victoria Island /Ikoyi, Idumota Market 1, Idumota Market 2, Ibeju Lekki / Epe, Lasu / Igando / Alaba, Oshodi Isolo / Mafoluku / Ajao Estate / Ilasamaja, Ojo / Ijaniki / Badagry – Lagos, Abeokuta, Sagamu / Ijebu Ode – Ogun and Ogbomosho / Oyo Town – Oyo,  Ilesha – Osun, Ondo Town – West – Ondo, Kano, Kaduna and Katsina
Employment Type: Full-time
Department: Sales

Responsibilities 

Below are the roles and responsibilities but not limited to:

  • He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
  • Engaging with portfolio of merchants to introduce them to our products.
  • Coordinating pre-sales and post-sales follow up.
  • Hit target quotas for set KPIs (Transaction value, volume, and revenue).
  • To achieve their daily, weekly, and monthly target of transactions.
  • To reactivate the inactive accounts by calling, and visiting them.
  • Monitoring market trends and providing regular competitor feedback.
  • Have a good understanding of the business’s products or services and be able to advise others about them.
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
  • Onboard and retain the merchants and nurture those key relationships over time.
  • Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.

Requirements

  • Candidates should possess an HND, NCE, BSc qualification
  • 4 – 6 years of experience in the Merchant business.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.
  • Proximity to Umuahia and its environs is very key.

Salary

  • N285,000 monthly.

Other Benefits:

  • Performance Bonus
  • Pension Plan
  • Private Health Insurance
  • Training & Development
  • Work From Home
  • Paid Time Off

 

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and Location as the subject of the email.